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tech support

This Tech Job Faces a High Risk of Automation in Coming Years

Nick Kolakowski, 

October 28, 2019
5 min read
Which tech jobs are at the highest risk of automation? That’s a question of vital importance to technologists young...

Tech Support Specialist Salary: How Much Can You Earn Long-Term?

Nick Kolakowski, 

May 7, 2018
4 min read
Tech support (sometimes known as “working the help desk,” although a particular job may never involve a desk at...

Sample Resume: Entry-Level IT

Leslie Stevens-Huffman, 

December 27, 2016
4 min read
Raul Chavez 123 Dorm Way #506     000.555.1212     Champagne, Ill. 00000 After June 16: 333 Any St., Chicago,...

How Bots May Take a Big Human Job Away

Nate Swanner, 

September 23, 2016
4 min read
We tend to think of bots as clever auto-responders we can query from inside social apps such as Facebook Messenger,...

Working the Help Desk Can Boost Your Career

Dice Staff, 

November 13, 2015
5 min read
Many people view working as a help-desk specialist as the first step in launching a successful career in tech. While...

Building a Career Beyond Tech Support

Dice Staff, 

October 26, 2015
3 min read
There’s always a lot of debate within the tech sphere over whether tech support can serve as an effective first...

The Challenges of Being a Nonprofit Techie

Elisabeth Greenbaum Kasson, 

April 13, 2015
6 min read
Many job descriptions for tech positions at small nonprofit organizations are so vaguely written that it’s impossible...
shutterstock_Kostenko Maxim

IT Jobs With the Best (and Worst) ROI

Leslie Stevens-Huffman, 

March 30, 2015
6 min read
Many IT jobs come with rigorous academic requirements, but not all of those jobs offer high starting salaries and...
Landing@ Asurion

How to Get a Job at Asurion

Elisabeth Greenbaum Kasson, 

June 3, 2014
5 min read
For the past 20 years, Asurion has specialized in what it calls “technology protection,” working with wireless...

Americans Using Mobile, BYOD to Multitask in the Bathroom: Survey

Kevin Fogarty, 

September 30, 2013
3 min read
Mobile tech makes Americans productive... even when they shouldn't be. Americans are spending more time in the...
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