How to Get a Job as an IT Service Desk Agent Dice Guest, July 19, 2018 12 min read Getting a job on a corporate IT service desk is a great idea if you want a career in tech. The IT service desk is a...
Is Google Aiming Duplex at Help Desk and Customer Service Jobs? Nick Kolakowski, July 9, 2018 3 min read So far, Google has framed its latest A.I. assistant, Duplex, as a way for users to make restaurant reservations and...
Tech Support Specialist Salary: How Much Can You Earn Long-Term? Nick Kolakowski, May 7, 2018 4 min read Tech support (sometimes known as “working the help desk,” although a particular job may never involve a desk at...
Help Desk: Springboard to a New Tech Job Dice Staff, September 18, 2017 7 min read Working the help desk is one of the most ubiquitous tech jobs in America. While many specialists enjoy assisting...
Working the Help Desk Can Boost Your Career Dice Staff, November 13, 2015 5 min read Many people view working as a help-desk specialist as the first step in launching a successful career in tech. While...
Amazon Posted More Than 16,000 Jobs Last Year Susan Hall, January 24, 2014 1 min read Amazon posted more ads for IT jobs -- 16,146 in all -- than anyone during 2013, according to CompTIA's annual IT...
Sample Resume: Help Desk Manager Leslie Stevens-Huffman, January 24, 2014 5 min read DION REYNOLDS 400 Main St., Princeton NJ 00000 | (000) 555.1212 | d.reynolds@email.com INNOVATIVE SERVICE DESK...
