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Chatbot

It’s 2018, and Chatbots Might Face Adoption Issues

Nick Kolakowski, 

January 19, 2018
3 min read
In theory, chatbots were going to transform the realm of customer service. Companies wouldn’t need to hire dozens of...
Facebook Messenger Bots

Facebook Still Paving a Clumsy Path for Bots

Nate Swanner, 

April 24, 2017
5 min read
Facebook Messenger Bots Facebook is still saying bots are the next big thing. A year after debuting bots for...

Amazon’s Lex Tool for Chatbots Generally Available

Nick Kolakowski, 

April 21, 2017
3 min read
Amazon Lex, a tool for building chatbots (or in Amazon’s parlance, “conversational interfaces”), is now...
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