Bots

Robots Creating New Roles in Some Industries

Nate Swanner, 

September 15, 2017

The elephant in the room with regard to artificial intelligence (A.I.) is jobs. Specifically, what will humans do once we’ve trained the machines to do manual …

Building Bots: What Skills Do You Need?

William Terdoslavich, 

July 24, 2017

“May I help you?” It’s a phrase you can say without much thinking. But programming a piece of software to say it—and then act on the …

Next Big Challenge for Business A.I.: Nuance

Nick Kolakowski, 

June 30, 2017

A lot of the buzz around artificial intelligence (A.I.) and machine learning has focused on self-driving cars and voice-activated digital assistants—very flashy, consumer-centric applications. But A.I. …

A.I. Will Boost Business Profitability: Accenture

Nick Kolakowski, 

June 26, 2017

Most businesses don’t have a handle on how artificial intelligence (A.I.) and machine learning will affect their revenue and profitability over the next several years. According …

Facebook Still Paving a Clumsy Path for Bots

Nate Swanner, 

April 24, 2017

Facebook is still saying bots are the next big thing. A year after debuting bots for Messenger, Facebook again chiseled out some time during its annual …

Bots: Overhyped and Ineffective, or Just New?

Nick Kolakowski, 

March 7, 2017

Were chatbots a half-baked concept pushed to market too quickly? According to a February article in The Information, chatbots on Facebook Messenger could fulfill only “about …

Will the Chatbot Craze of 2016 Die This Year?

Nate Swanner, 

February 8, 2017

Chatbots were one of the biggest tech stories of 2016. As a prime example of user-facing artificial intelligence (A.I.), they’ve been integrated into everything from deep …

4 Blockbuster Technologies for 2017

Nick Kolakowski, 

January 3, 2017

Predictions are ultimately a fool’s game. While it’s certainly possible to make some broad assumptions about the next 12 months in technology (Apple will release a …

Google Devs Can Tap Into Assistant via Home Hub

Nate Swanner, 

December 12, 2016

Chatbots and artificial intelligence (A.I.) have taken over the digital landscape of late. To help encourage more developers to jump onto its platform, Google has opened up “actions” …

Hitch API Assistant Lets Chatbot Handle Support

Nate Swanner, 

November 28, 2016

Building a robust ecosystem is only the beginning when it comes to creating a platform. Once you open it up to other developers, ongoing support and …