customer Jobs in San Jose, CA

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Systems Engineer - (Customer Platform Integration)

Canvendor Inc

San Jose, California, USA

Contract, Third Party

Position: Systems Engineer - Customer Platform Integration Location: San Jose, CA (onsite) Type: Contract Duration: 12+ Months Primary Job Responsibilities: System-of-systems integration, troubleshooting, and verification testing. Client and platform integration and troubleshooting Systems-related documentation development.Coordination with internal systems, hardware, and software product design teams Coordination and troubleshooting with customers and external teams. Qualifications: Bachelor s

Customer Facing Oracle Database Developer-C Programming

Oracle Corporation

Redwood City, California, USA

Full-time

Job Description Overview: Design, develop, fix and debug software programs for databases, applications, tools, networks etc. As a member of the Database Development team, you will be responsible for the developing, designing and debugging of Oracle database software applications. You will be part of a dynamic team maintaining and sustaining Oracle database core lines by making software code fixes and enhancements. You will also participate in modernizing database software fixing methods and pr

Product Manager, Customer Support Experience

Oracle Corporation

Santa Clara, California, USA

Full-time

Job Description The MOS on Fusion Service stands as the most substantial evolution in working methodologies and technological advancements within Oracle Support. As the principal leader in this initiative, the role encompasses spearheading the planning and execution of change management initiatives aimed at our customer base. Ideal candidates must demonstrate a proven history of effectively engaging with executive stakeholders and possess expertise in crafting and executing change readiness str

Director, Customer Engagement Strategy and Operations

ServiceNow, Inc.

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior Manager, Customer Engagement Strategy and Operations - Technology Workflows

ServiceNow, Inc.

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Head of Global Operations, Customer Support and Delivery

PaloAlto Networks

Santa Clara, California, USA

Full-time

Description * Candidates MUST live in the Bay Area Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our A

Staff Customer Reliability Engineer

PaloAlto Networks

Santa Clara, California, USA

Full-time

Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility

Solution Architect - Diagnostics Platform - Customer Systems

Apple, Inc.

Sunnyvale, California, USA

Full-time

Summary The Diagnostics Platform & Interfaces engineering team at Apple builds the systems that power the cloud-based, embedded field diagnostics for billions of Apple products used by our customers everyday. As an owner of the teams product roadmap you will ensure that millions of Apple's customers have a secure, private and seamless experience during trade-in, service, repair and many other interactions that require hardware diagnostics.If you have experience building innovative software prod

Customer Success Engineer

Adobe Systems

San Jose, California, USA

Full-time

JOB LEVEL P40 EMPLOYEE ROLE Individual Contributor The Challenge Customer Success Engineers are designated customer facing engineers for our Strategic clients, driving value realization and return on the client's investment! This team is filled with technology-savvy individuals who have experience in digital marketing and know its value in driving company strategies. We work directly with our clients to understand business and technical requirements, build long term relationships, and develop a

Ecommerce Customer Experience Specialist

BayOne Solutions

Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat

Adobe CJA ( Customer Journey Analytics) Lead

Sophus IT Solutions

Remote or Atlanta, Georgia, USA

Third Party, Contract

Client Job Description: Adobe CJA ( Customer Journey Analytics) Lead (Critical, High Priority) Location : Prefer Mason/Richmond/Norfolk/Thousand Oaks/Woodland Hills/Atlanta but remote OK Client : Elevance Health We need core Adobe CJA Expert/Lead here. Do not look for AEP as that is more of a foundation which is needed for any Adobe CJA to work. Responsibilities: Develop and manage the data integration process from Adobe Experience Platform (AEP) to Adobe Customer Journey Analytics (CJA) Analy

Customer Success Engineer/Linux

Data Network

Remote

Contract

Our client is searching for a Customer Success Engineer (CSE) to support a major customer account, providing post-sales technical product support, best practice guidance, and engineering support. Position is contract to perm and is 100% remote. Some limited travel may be required. In this role, the CSE will oversee the ongoing Support & Services of a designated account(s). Responsibilities: Serving as the primary customer liaison; working with cross-functional teams to meet the customer s needs

AIML Customer Behavior Analyst

INGENworks

Remote

Contract

AIML Customer Behavior AnalystLocation: RemoteDuration: Long Term Position Overview:We are seeking a talented and motivated AIML Customer Behavior Analyst to join our team. In this role, you will be responsible for utilizing artificial intelligence and machine learning techniques to analyze complex customer behavior patterns. By leveraging AIML algorithms, you will uncover actionable insights to drive business decisions, enhance customer experiences, and optimize marketing strategies.Key Respons

Remote Customer Service Representative

TEKsystems c/o Allegis Group

Remote or Lawrenceville, Georgia, USA

Full-time

Working with a large client base, TEKsystems is searching for call center representatives to work remotely in the Eastern and Central Region starting soon! Highlights: Industry: Customer ServiceEmployment Type: ContractFully Remote Must be in Eastern or Central time zone! Job Duties: -Deliver the highest level of customer service experience -Answer customer calls - Reset Passwords - Assist with creating accounts - Uploading documents - Answering general questions - Engage with customers over the

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,

Customer Success Manager

Cosmic-I LLC DBA Northern Base

Remote

Full-time

Client onboarding, engagement & development Onboarding new clients with our products and services including detailed scope definition, SOW, and project set-up and governance.Engaging with customers to build relationships and ensure the full potential of the deployment is achieved and client needs are metProvide business insights & education on our solutions on the benefits of our products or servicesRenewals and upsells: Working with customers to renew their contracts and identify opportunities

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

Remote or Southfield, Michigan, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Associate Consulting Engineer- Customer Experience

CDW

Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Participate in a best-in-class training program while gaining valuable on-the-job skills. As an Associate Consulting Engineer (ACE), you

Customer Analyst

V-Soft Consulting Group, Inc

Remote

Contract

Customer Analyst Primary Location : Buffalo, New York V-Soft Consulting is currently hiring for a Customer Analyst for our premier client Buffalo, New York. Education and Experience Bachelors degree (preferably in quantitative field).Previous experience using SAS, SQL, and Tableau to turn data insights into actionable recommendations for senior management.3 years relevant experience working in marketing data analytics. Preferred Qualifications: ExcelData manipulation and analysisStatistical ana