customer Jobs in Philadephia, PA

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Sr. Customer Service Representative (HYBRID)

NetSource, Inc.

•

Wilmington, Delaware, USA

Contract

Please note that this is a 1 year contract position. The ideal candidate would be someone who previously did service call scheduling for Pharma/ Medical Device company. Knowledge of SAP/CRM is a must. Also open to a hybrid work schedule once training is in place and job performance meets acceptable levels. As a Certified Pre-Owned (CPO) Instrument Reverse Logistics Specialist, you will provide pre-sales and/or post-sales support to benefit customers in areas such as reverse logistics, trade-in/
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Posted 3 days ago | Updated 20 hours ago

Sr. Customer Service/ Scheduling Representative (ONSITE)

NetSource, Inc.

•

Wilmington, Delaware, USA

Contract

Please note that this is a 1 year contract position. M-F 9am to 6pm Job Posting Qualifications May require some higher education or specialized training/certification, or equivalent combination of education and experience. Typically minimum of 3 years relevant experience for entry to this level. Requires complete understanding of general and technical aspects of job. Job Posting Description We are looking for a proactive and motivated Customer Service Representative who will be a part of a fast
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Posted 10 days ago | Updated 20 hours ago

Sr. Customer Service/ Scheduling Representative (ONSITE)

NetSource, Inc.

•

Wilmington, Delaware, USA

Contract

Please note that this is a 1 year contract position. M-F 9am to 6pm Requirements: Relatable job experience, and/or relatable education. Must be proactive in solving business problems. Problem solving skills, both customer based and issues technical in nature. Possess excellent verbal and written communication, organizational, and attention to details skills. Manager is looking for some higher education or specialized training/certification, or equivalent combination of education and experience.
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Posted 25 days ago | Updated 20 hours ago

Sr Analyst - Field & Customer Solutions

Johnson & Johnson

•

West Chester, Pennsylvania, USA

Full-time

Description The Johnson & Johnson MedTech Companies are hiring a Senior Analyst to be located in West Chester, PA, or Raritan, NJ! The Johnson & Johnson MedTech Companies have been working to make surgery better for more than a century. With meaningful breadth and depth in surgical technologies, orthopedic and interventional solutions, we seek to improve and enhance medical care for people worldwide. Together, we are working to shape the future of health through differentiated products and serv
Posted 13 hours ago | Updated 1 hour ago

Product Director (Senior Manager), Customer Care Operations, GU

Johnson & Johnson

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Horsham, Pennsylvania, USA

Full-time

Description Johnson & Johnson, is currently recruiting for a Product Director, Customer Care Operations, GU located in Horsham, PA. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the ful
Posted 10 days ago | Updated 1 hour ago

Product Director, Access & Customer Experience Marketing, Dermatology & Rheumatology (1 of 2 roles)

Johnson & Johnson

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Horsham, Pennsylvania, USA

Full-time

Description Johnson & Johnson Innovative Medicine is recruiting for a Product Director position, located in Horsham, PA. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum
Posted 28 days ago | Updated 1 hour ago

Associate Director, Digital Products & Customer Experience-Titusville, NJ

Johnson & Johnson

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Hopewell Township, New Jersey, USA

Full-time

Description Associate Director, Digital Products & Customer Experience-Titusville, NJ At Johnson & Johnson, what matters most is helping people live full and healthy lives. We focus on treating, curing, and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found. We are J&J. Our mission drives us. Our patients inspire us. We collaborate with the world for the health of everyone in it. J&J is committed to rais
Posted 3 days ago | Updated 1 hour ago

Product Manager Vice President - Customer Identity & Authentication

JPMorgan Chase & Co.

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Wilmington, Delaware, USA

Full-time

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. Your initial area of focus will be on the growing use of Biometrics across the Chase customer base. How, when, if customers would be willing to leverage Biometric (voice, palm, face, etc.) based Authentication to access their Chase Products
Posted 43 days ago | Updated 11 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 18 days ago | Updated 18 days ago

Adobe CJA ( Customer Journey Analytics) Lead

Sophus IT Solutions

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Remote or Atlanta, Georgia, USA

Third Party, Contract

Client Job Description: Adobe CJA ( Customer Journey Analytics) Lead (Critical, High Priority) Location : Prefer Mason/Richmond/Norfolk/Thousand Oaks/Woodland Hills/Atlanta but remote OK Client : Elevance Health We need core Adobe CJA Expert/Lead here. Do not look for AEP as that is more of a foundation which is needed for any Adobe CJA to work. Responsibilities: Develop and manage the data integration process from Adobe Experience Platform (AEP) to Adobe Customer Journey Analytics (CJA) Analy
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Posted 16 hours ago

Customer Success Engineer/Linux

Data Network

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Remote

Contract

Our client is searching for a Customer Success Engineer (CSE) to support a major customer account, providing post-sales technical product support, best practice guidance, and engineering support. Position is contract to perm and is 100% remote. Some limited travel may be required. In this role, the CSE will oversee the ongoing Support & Services of a designated account(s). Responsibilities: Serving as the primary customer liaison; working with cross-functional teams to meet the customer s needs
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Posted 21 hours ago | Updated 21 hours ago

AIML Customer Behavior Analyst

INGENworks

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Remote

Contract

AIML Customer Behavior AnalystLocation: RemoteDuration: Long Term Position Overview:We are seeking a talented and motivated AIML Customer Behavior Analyst to join our team. In this role, you will be responsible for utilizing artificial intelligence and machine learning techniques to analyze complex customer behavior patterns. By leveraging AIML algorithms, you will uncover actionable insights to drive business decisions, enhance customer experiences, and optimize marketing strategies.Key Respons
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Posted 1 day ago

Remote Customer Service Representative

TEKsystems c/o Allegis Group

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Remote or Lawrenceville, Georgia, USA

Full-time

Working with a large client base, TEKsystems is searching for call center representatives to work remotely in the Eastern and Central Region starting soon! Highlights: Industry: Customer ServiceEmployment Type: ContractFully Remote Must be in Eastern or Central time zone! Job Duties: -Deliver the highest level of customer service experience -Answer customer calls - Reset Passwords - Assist with creating accounts - Uploading documents - Answering general questions - Engage with customers over the
Posted 1 day ago | Updated 11 hours ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 1 day ago | Updated 3 hours ago

Customer Success Manager

Cosmic-I LLC DBA Northern Base

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Remote

Full-time

Client onboarding, engagement & development Onboarding new clients with our products and services including detailed scope definition, SOW, and project set-up and governance.Engaging with customers to build relationships and ensure the full potential of the deployment is achieved and client needs are metProvide business insights & education on our solutions on the benefits of our products or servicesRenewals and upsells: Working with customers to renew their contracts and identify opportunities
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Posted 2 days ago

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

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Remote or Southfield, Michigan, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 2 days ago | Updated 11 hours ago

Associate Consulting Engineer- Customer Experience

CDW

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Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Participate in a best-in-class training program while gaining valuable on-the-job skills. As an Associate Consulting Engineer (ACE), you
Posted 2 days ago | Updated 11 hours ago

Security Engineer - Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer - CIAM (customer identity access management)

QATOS LLC

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Remote

Third Party, Contract

Position: Security Engineer Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer CIAM (customer identity access management) Location: Remote Responsibilities: Leverage Microsoft Entra identity and access management suite (IAM/CIAM), Dynamics 365 Dynamic Fraud Protection, Graph APIsandother 3rd party threat intelligenceproducts to build solutions for preventing identity, account, payment, API, and Bot based threats and fraud.Research, investigate, and disrupt fraud on cust
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Posted 3 days ago

Customer Analyst

V-Soft Consulting Group, Inc

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Remote

Contract

Customer Analyst Primary Location : Buffalo, New York V-Soft Consulting is currently hiring for a Customer Analyst for our premier client Buffalo, New York. Education and Experience Bachelors degree (preferably in quantitative field).Previous experience using SAS, SQL, and Tableau to turn data insights into actionable recommendations for senior management.3 years relevant experience working in marketing data analytics. Preferred Qualifications: ExcelData manipulation and analysisStatistical ana
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Posted 3 days ago | Updated 1 day ago