customer Jobs in New York, NY

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W2 Position :: Customer 360 Developer at New York City, NY (Onsite)

Bitsoft International, Inc.

New York, New York, USA

Full-time

Customer 360 Developer 2+Months New York City, NY (Onsite) Position Summary: Engage in the creation and evolution of high-performing web solutions accessible on all types of devices. Collaborate effectively within a team-oriented environment to address multifaceted technical challenges and recommend actionable solutions throughout the lifecycle of project execution. Uphold an exceptional standard of excellence while innovating and addressing obstacles proactively during product development. Craf

Customer Service Representative - Student Information Systems

Softworld, Inc.

Westbury, New York, USA

Contract

Job Title: Customer Service Representative - Student Information Systems Job Location: Westbury NY 11590 Onsite Requirements: Experience using PowerSchool or eSchoolData. Job Description: We are looking for a strong Customer Service Representative to provide on-site training, email and phone support to district and building employees including administrators, teachers, and clerical staff on the use of student information systems. (Specifically: PowerSchool and/or eSchoolData) The right candi

SAP Customer service consultant

Msquare Technologies

Chestnut Ridge, New York, USA

Contract, Third Party

We are seeking an experienced SAP S/4 HANA CS consultant to assist our customer with an S/4 HANA global rollout.The ideal candidate will be an expert with SAP s Customer Service Module.This includes setting it up through the standard Notification / Sales Order / Service Order and use of the Account Indicator Fields for the different types of repairs.Includes sale of extended warranty and process for updating the equipment master with warranty details and setup of the receipt at service center an

SAP S4 Customer Service

Scadea Solutions Inc

New York, New York, USA

Contract

Role: SAP S/4 CS Consultant Duration: 10+ months contract Location: Chestnut Ridge, NY OR Milpitas, CA Client wants to limit travel expenses so candidates that are willing to relocate or are local will be considered first. 4 days a week onsite. We ideally want candidates local to Chestnut Ridge, NY (30 miles North of New York City). Secondary focus would be consultants local to Milpitas, CA (San Jose, CA). Third focus would be travelling consultants. Expenses will be reimbursed. Description:

Customer Success Manager (Account Management- IT Services/Recruitment) - NYC - Wissen Technology - Fulltime

Wissen Infotech

New York, New York, USA

Full-time

Job Title: Customer Success Manager Location: New York, NY Company: Wissen Technology About Wissen Technology: Founded in 2015, Wissen Technology has emerged as a highly specialized technology consulting firm with a product engineering mindset. Recognized by leading financial services institutions for our robust delivery teams and exceptional client service, we have established ourselves as a partner of choice for business critical and transformational projects. Position Summary: We are seeking

Senior Manager Customer Experience Analytics

Nestle USA

New York, New York, USA

Full-time

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards i

Senior Customer Support Engineer

Fastly

New York, New York, USA

Full-time

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's mos

Lead Software Engineer - Customer Identity Authentication (IAM)

JPMorgan Chase & Co.

Jersey City, New Jersey, USA

Full-time

Be part of a dynamic and agile team that is shaping the future of Customer Identity Authentication technology. As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking Digital Authentication technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions acro

Vice President, Customer Care Operations

Samsung Electronics America

Ridgefield Park, New Jersey, USA

Full-time

Position Summary Reporting to the SVP of Customer Care and based in Ridgefield Park, NJ, the Vice President of Care Operations is a customer facing role responsible for providing the strategic direction, leadership, and execution of Customer Support, B2B Display Service, Warranty and Technical Returns for Samsung Electronics America. Your focus will be on enabling a digital and customer first approach, and in the process, navigate the organization away from a purely break fix mentality. You wil

Senior Engineer - Customer Identity Access Management (CIAM)

Fastly

New York, New York, USA

Full-time

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's mos

Customer Identity Authentication (IAM) - Lead Software Engineer

JPMorgan Chase & Co.

New York, New York, USA

Full-time

Be part of a dynamic and agile team that is shaping the future of Customer Identity Authentication technology. As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking Digital Authentication technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions acro

Ecommerce Customer Experience Specialist

BayOne Solutions

Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat

Adobe CJA ( Customer Journey Analytics) Lead

Sophus IT Solutions

Remote or Atlanta, Georgia, USA

Third Party, Contract

Client Job Description: Adobe CJA ( Customer Journey Analytics) Lead (Critical, High Priority) Location : Prefer Mason/Richmond/Norfolk/Thousand Oaks/Woodland Hills/Atlanta but remote OK Client : Elevance Health We need core Adobe CJA Expert/Lead here. Do not look for AEP as that is more of a foundation which is needed for any Adobe CJA to work. Responsibilities: Develop and manage the data integration process from Adobe Experience Platform (AEP) to Adobe Customer Journey Analytics (CJA) Analy

Customer Success Engineer/Linux

Data Network

Remote

Contract

Our client is searching for a Customer Success Engineer (CSE) to support a major customer account, providing post-sales technical product support, best practice guidance, and engineering support. Position is contract to perm and is 100% remote. Some limited travel may be required. In this role, the CSE will oversee the ongoing Support & Services of a designated account(s). Responsibilities: Serving as the primary customer liaison; working with cross-functional teams to meet the customer s needs

AIML Customer Behavior Analyst

INGENworks

Remote

Contract

AIML Customer Behavior AnalystLocation: RemoteDuration: Long Term Position Overview:We are seeking a talented and motivated AIML Customer Behavior Analyst to join our team. In this role, you will be responsible for utilizing artificial intelligence and machine learning techniques to analyze complex customer behavior patterns. By leveraging AIML algorithms, you will uncover actionable insights to drive business decisions, enhance customer experiences, and optimize marketing strategies.Key Respons

Remote Customer Service Representative

TEKsystems c/o Allegis Group

Remote or Lawrenceville, Georgia, USA

Full-time

Working with a large client base, TEKsystems is searching for call center representatives to work remotely in the Eastern and Central Region starting soon! Highlights: Industry: Customer ServiceEmployment Type: ContractFully Remote Must be in Eastern or Central time zone! Job Duties: -Deliver the highest level of customer service experience -Answer customer calls - Reset Passwords - Assist with creating accounts - Uploading documents - Answering general questions - Engage with customers over the

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,

Customer Success Manager

Cosmic-I LLC DBA Northern Base

Remote

Full-time

Client onboarding, engagement & development Onboarding new clients with our products and services including detailed scope definition, SOW, and project set-up and governance.Engaging with customers to build relationships and ensure the full potential of the deployment is achieved and client needs are metProvide business insights & education on our solutions on the benefits of our products or servicesRenewals and upsells: Working with customers to renew their contracts and identify opportunities

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

Remote or Southfield, Michigan, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t