customer Jobs in Dallas, TX

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Customer Success Account Manager

Microsoft Corporation

Irving, Texas, USA

Full-time

$desc Qualifications Required/Minimum Qualifications Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field 1+ year(s) work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management Other Requirements Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties. Additional or Preferred Qualifications Technical Certification in Cloud (e.g., A

Customer Success Account Manager: Microsoft Software and Systems Academy (MSSA)

Microsoft Corporation

Irving, Texas, USA

Full-time

$desc Qualifications Required/Minimum Qualifications Pursing or completed a Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field OR equivalent experience 1+ year(s) work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management Completed the Microsoft Software and Systems Academy (MSSA) or will complete the Microsoft Software and Systems Academy (MSSA) by June 30th Other Require

System Administrator // Customer Facing

Motion Recruitment Partners, LLC

Dallas, Texas, USA

Full-time

Job Description Our client, an IT infrastructure focused managed service provider, is looking for a System Administrator to join their team. This is a customer facing position, where you'll be helping companies strengthen their Microsoft and Office 365 suites, Active Directory, Group Policy, and server security. You'd be running their environments from top to bottom, finding any potential weaknesses and providing and implementing solutions. The ideal candidate has a consultative technical backgr

Customer Data Platform (CDP) Solution Architect

InfoVision, Inc.

Dallas, Texas, USA

Third Party, Contract

Title: Customer Data Platform (CDP) Solution Architect Location: Dallas, TX InfoVision is seeking a highly skilled and experienced Customer Data Platform (CDP) Solution Architect with a deep understanding of data architecture to join our team. The ideal candidate will be responsible for designing and implementing a comprehensive strategy for our client s CDP platform to enhance customer experience, drive personalized marketing efforts, and support data-driven decision-making across the organizat

Credit Investigator - Customer Service is fine

U.S. Tech Solutions Inc.

Plano, Texas, USA

Contract

Position: Credit Investigator Work Type: Hybrid Hybrid Work Schedule: Central Required to be in office - Wednesday only. Requirements: Must Haves: Excellent written and communication skillsPhone based experience (inbound/outbound calls)PC literate with good typing skills (25-30 WPM)Minimum education level of a high school graduateThe expectation is that these people will be available to work on 5 days a week with two of those days being Saturday and Monday mandatory.Required Work Hours: The hou

Senior Manager of Mobile Customer Care Readiness

Samsung Electronics America

Plano, Texas, USA

Full-time

Position Summary Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves "relentless pioneers" that push boundaries and defy barriers. The company pu

Staff Technical Product Manager - Customer Experience

ServiceNow, Inc.

Addison, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

CDP Solution Architect (Customer Data Platform)- Dallas TX

InfoVision, Inc.

Dallas, Texas, USA

Contract, Third Party

Job Title: CDP Solution Architect Location: Irving TX (onsite Role) Duration: 12+ Months Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, Data Science, or a related field.At least 8 years of experience in solution architecture, with a significant focus on data management, digital marketing technologies, and CDP implementation.Expert knowledge of various database technologies (Graph, Relational, NoSQL) and their applications in customer data management.De

Ecommerce Customer Experience Specialist

BayOne Solutions

Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat

Adobe CJA ( Customer Journey Analytics) Lead

Sophus IT Solutions

Remote or Atlanta, Georgia, USA

Third Party, Contract

Client Job Description: Adobe CJA ( Customer Journey Analytics) Lead (Critical, High Priority) Location : Prefer Mason/Richmond/Norfolk/Thousand Oaks/Woodland Hills/Atlanta but remote OK Client : Elevance Health We need core Adobe CJA Expert/Lead here. Do not look for AEP as that is more of a foundation which is needed for any Adobe CJA to work. Responsibilities: Develop and manage the data integration process from Adobe Experience Platform (AEP) to Adobe Customer Journey Analytics (CJA) Analy

Customer Success Engineer/Linux

Data Network

Remote

Contract

Our client is searching for a Customer Success Engineer (CSE) to support a major customer account, providing post-sales technical product support, best practice guidance, and engineering support. Position is contract to perm and is 100% remote. Some limited travel may be required. In this role, the CSE will oversee the ongoing Support & Services of a designated account(s). Responsibilities: Serving as the primary customer liaison; working with cross-functional teams to meet the customer s needs

AIML Customer Behavior Analyst

INGENworks

Remote

Contract

AIML Customer Behavior AnalystLocation: RemoteDuration: Long Term Position Overview:We are seeking a talented and motivated AIML Customer Behavior Analyst to join our team. In this role, you will be responsible for utilizing artificial intelligence and machine learning techniques to analyze complex customer behavior patterns. By leveraging AIML algorithms, you will uncover actionable insights to drive business decisions, enhance customer experiences, and optimize marketing strategies.Key Respons

Remote Customer Service Representative

TEKsystems c/o Allegis Group

Remote or Lawrenceville, Georgia, USA

Full-time

Working with a large client base, TEKsystems is searching for call center representatives to work remotely in the Eastern and Central Region starting soon! Highlights: Industry: Customer ServiceEmployment Type: ContractFully Remote Must be in Eastern or Central time zone! Job Duties: -Deliver the highest level of customer service experience -Answer customer calls - Reset Passwords - Assist with creating accounts - Uploading documents - Answering general questions - Engage with customers over the

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,

Customer Success Manager

Cosmic-I LLC DBA Northern Base

Remote

Full-time

Client onboarding, engagement & development Onboarding new clients with our products and services including detailed scope definition, SOW, and project set-up and governance.Engaging with customers to build relationships and ensure the full potential of the deployment is achieved and client needs are metProvide business insights & education on our solutions on the benefits of our products or servicesRenewals and upsells: Working with customers to renew their contracts and identify opportunities

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

Remote or Southfield, Michigan, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Associate Consulting Engineer- Customer Experience

CDW

Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Participate in a best-in-class training program while gaining valuable on-the-job skills. As an Associate Consulting Engineer (ACE), you

Security Engineer - Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer - CIAM (customer identity access management)

QATOS LLC

Remote

Third Party, Contract

Position: Security Engineer Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer CIAM (customer identity access management) Location: Remote Responsibilities: Leverage Microsoft Entra identity and access management suite (IAM/CIAM), Dynamics 365 Dynamic Fraud Protection, Graph APIsandother 3rd party threat intelligenceproducts to build solutions for preventing identity, account, payment, API, and Bot based threats and fraud.Research, investigate, and disrupt fraud on cust

Customer Analyst

V-Soft Consulting Group, Inc

Remote

Contract

Customer Analyst Primary Location : Buffalo, New York V-Soft Consulting is currently hiring for a Customer Analyst for our premier client Buffalo, New York. Education and Experience Bachelors degree (preferably in quantitative field).Previous experience using SAS, SQL, and Tableau to turn data insights into actionable recommendations for senior management.3 years relevant experience working in marketing data analytics. Preferred Qualifications: ExcelData manipulation and analysisStatistical ana