customer Jobs in Charlotte, NC

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Customer Success Account Manager

Microsoft Corporation

•

Charlotte, North Carolina, USA

Full-time

$desc Qualifications Required/Minimum Qualifications Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field 1+ year(s) work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management Other Requirements Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties. Additional or Preferred Qualifications Technical Certification in Cloud (e.g., A
Posted 18 hours ago | Updated 11 hours ago

Customer Success Account Manager: Microsoft Software and Systems Academy (MSSA)

Microsoft Corporation

•

Charlotte, North Carolina, USA

Full-time

$desc Qualifications Required/Minimum Qualifications Pursing or completed a Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field OR equivalent experience 1+ year(s) work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management Completed the Microsoft Software and Systems Academy (MSSA) or will complete the Microsoft Software and Systems Academy (MSSA) by June 30th Other Require
Posted 18 hours ago | Updated 11 hours ago

Customer Service Representative - Charlotte NC or St Louis MO or Salt Lake UT (Hybrid)

Zele Cloud

•

Charlotte, North Carolina, USA

Contract

Job Description Title: Customer Service representative (CSR) Location: Charlotte NC or St Louis MO or Salt Lake UT (Hybrid) Contract; W2 Must Have: Min2+yrs exp in Customer serviceCustomer Service representative (CSR)Must have Series 7 certification
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Posted 24 days ago | Updated 24 days ago

CDDO Customer Outreach Analyst

U.S. Bank

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Charlotte, North Carolina, USA

Full-time

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and di
Posted 2 days ago | Updated 9 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 18 days ago | Updated 18 days ago

Adobe CJA ( Customer Journey Analytics) Lead

Sophus IT Solutions

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Remote or Atlanta, Georgia, USA

Third Party, Contract

Client Job Description: Adobe CJA ( Customer Journey Analytics) Lead (Critical, High Priority) Location : Prefer Mason/Richmond/Norfolk/Thousand Oaks/Woodland Hills/Atlanta but remote OK Client : Elevance Health We need core Adobe CJA Expert/Lead here. Do not look for AEP as that is more of a foundation which is needed for any Adobe CJA to work. Responsibilities: Develop and manage the data integration process from Adobe Experience Platform (AEP) to Adobe Customer Journey Analytics (CJA) Analy
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Posted 16 hours ago

Customer Success Engineer/Linux

Data Network

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Remote

Contract

Our client is searching for a Customer Success Engineer (CSE) to support a major customer account, providing post-sales technical product support, best practice guidance, and engineering support. Position is contract to perm and is 100% remote. Some limited travel may be required. In this role, the CSE will oversee the ongoing Support & Services of a designated account(s). Responsibilities: Serving as the primary customer liaison; working with cross-functional teams to meet the customer s needs
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Posted 21 hours ago | Updated 21 hours ago

AIML Customer Behavior Analyst

INGENworks

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Remote

Contract

AIML Customer Behavior AnalystLocation: RemoteDuration: Long Term Position Overview:We are seeking a talented and motivated AIML Customer Behavior Analyst to join our team. In this role, you will be responsible for utilizing artificial intelligence and machine learning techniques to analyze complex customer behavior patterns. By leveraging AIML algorithms, you will uncover actionable insights to drive business decisions, enhance customer experiences, and optimize marketing strategies.Key Respons
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Posted 1 day ago

Remote Customer Service Representative

TEKsystems c/o Allegis Group

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Remote or Lawrenceville, Georgia, USA

Full-time

Working with a large client base, TEKsystems is searching for call center representatives to work remotely in the Eastern and Central Region starting soon! Highlights: Industry: Customer ServiceEmployment Type: ContractFully Remote Must be in Eastern or Central time zone! Job Duties: -Deliver the highest level of customer service experience -Answer customer calls - Reset Passwords - Assist with creating accounts - Uploading documents - Answering general questions - Engage with customers over the
Posted 1 day ago | Updated 11 hours ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 1 day ago | Updated 3 hours ago

Customer Success Manager

Cosmic-I LLC DBA Northern Base

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Remote

Full-time

Client onboarding, engagement & development Onboarding new clients with our products and services including detailed scope definition, SOW, and project set-up and governance.Engaging with customers to build relationships and ensure the full potential of the deployment is achieved and client needs are metProvide business insights & education on our solutions on the benefits of our products or servicesRenewals and upsells: Working with customers to renew their contracts and identify opportunities
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Posted 2 days ago

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

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Remote or Southfield, Michigan, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 2 days ago | Updated 11 hours ago

Associate Consulting Engineer- Customer Experience

CDW

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Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Participate in a best-in-class training program while gaining valuable on-the-job skills. As an Associate Consulting Engineer (ACE), you
Posted 2 days ago | Updated 11 hours ago

Customer Analyst

V-Soft Consulting Group, Inc

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Remote

Contract

Customer Analyst Primary Location : Buffalo, New York V-Soft Consulting is currently hiring for a Customer Analyst for our premier client Buffalo, New York. Education and Experience Bachelors degree (preferably in quantitative field).Previous experience using SAS, SQL, and Tableau to turn data insights into actionable recommendations for senior management.3 years relevant experience working in marketing data analytics. Preferred Qualifications: ExcelData manipulation and analysisStatistical ana
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Posted 3 days ago | Updated 1 day ago

Security Engineer - Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer - CIAM (customer identity access management)

QATOS LLC

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Remote

Third Party, Contract

Position: Security Engineer Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer CIAM (customer identity access management) Location: Remote Responsibilities: Leverage Microsoft Entra identity and access management suite (IAM/CIAM), Dynamics 365 Dynamic Fraud Protection, Graph APIsandother 3rd party threat intelligenceproducts to build solutions for preventing identity, account, payment, API, and Bot based threats and fraud.Research, investigate, and disrupt fraud on cust
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Posted 3 days ago

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

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Remote or Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 4 days ago | Updated 11 hours ago

Adobe Customer Journey Analytics Analyst

Equal IT Solutions

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Remote

Contract, Third Party

Support the strategy and governance roadmaps for development of CJA (Customer Journey Analytics) in the Adobe Experience PlatformLead discovery sessions with journey analytical teams to design Adobe CJA data view configurations, filter and metric definitions, and dashboard requirementsCreate and maintain CJA data view configurations, and filter and metric definitionsSupport enforcement of governance related to maintaining data source quality and AEP component definitions leveraged in CJAProvide
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Posted 8 days ago | Updated 2 days ago

Remote Customer Marketing Manager

Revolution Technologies

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Remote

Contract

Title: Customer Communications Manager Start time: Monday to Friday (8-5) Location: Remote EST working time zone Duration: 12 months to start (possible conversion) Qualifications: Bachelor's degree in Marketing, Communications, or a related field (preferred).Experience in customer marketing or a similar role.Strong writing and editing skills with the ability to create engaging content for various channels.Proven experience with marketing automation platforms like Pardot.Familiarity with ON24 we
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Posted 10 days ago