customer Jobs in Austin, TX

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Senior Director Customer Strategy

Morph Enterprise LLC

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Austin, Texas, USA

Full-time

100% ONSITE Qualifications: A bachelor's degree is necessary.more than 12 years of experience in data-driven marketing, with a focus on email, online and offline media, and CRM.5+ years of experience in a consulting or agency role.Expertise in creating solutions to help clients purchase new services.Practical abilities that use facts and research to inform choices.Expertise converting data research into presentations and recommendations for pertinent marketing.Comfort and familiarity with roles
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Posted 3 days ago

Solution Architect, Advisor Solutions, Customer Systems

Apple, Inc.

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Austin, Texas, USA

Full-time

Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.Does an exciting, multifaceted, fast paced and pressure-filled environment catch your attention? Do you like puzzles and resolving solutions that are not obvious? Terrific we do to! Consider joining us!Join Apple's Customer Systems team within the Infor
Posted 34 days ago | Updated 9 hours ago

Cisco Enterprise Agreement Customer Success Manager

SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary The Cisco EA Customer Success Manager will onboard and guide customers in their designated alignment to ensure retention and growth through the life cycle of their Enterprise Agreement (EA) or other software contracts up until their renewal date. The Cisco EA Success Manager will work with Cisco software and Enterprise Agreement customers to create Customer Success Plans to drive adoption, expansion, and services for their Cisco Enterprise Agreements. This position is a remote posit
Posted 31 days ago | Updated 9 hours ago

Staff Software Engineer - Customer Identity

General Motors

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Austin, Texas, USA

Full-time

Description Design and build the digital products that power our customers' digital experiences. This includes applications and services (both on-prem and in the cloud) that serve our customers across web, mobile, and in-vehicle channels. Define architecture and drive it through implementation across cross-functional teams. Identify tooling and development and coding standards. Help guide technical strategy of the Digital Products Engineering organization. This role will act as a technical
Posted 36 days ago | Updated 9 hours ago

Senior Program Manager - Customer Engineering

Adobe Systems

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Austin, Texas, USA

Full-time

JOB LEVEL P40 EMPLOYEE ROLE Individual Contributor The Opportunity The Adobe Commerce Customer Engineering team is looking for a Sr. Engineering Program Manager to join our Cloud Operations team.As a high-growth, digital experience company, we are looking for an experienced Program Manager, you will play a crucial role in overseeing and driving the successful delivery of technical projects, ensuring alignment with business objectives and expectations. What you'll Do Collaborate with cross-funct
Posted 9 days ago | Updated 9 hours ago

Staff Software Engineer - Customer Account Management

General Motors

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Austin, Texas, USA

Full-time

Description Role : Design and build the digital products that power our customers' digital experiences. This includes applications and services (both on-prem and in the cloud) that serve our customers across web, mobile, and in-vehicle channels. Define architecture and drive it through implementation across cross-functional teams. Identify tooling and development and coding standards. Help guide technical strategy of the Digital Products Engineering organization. This role will act as a techni
Posted 36 days ago | Updated 9 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 24 days ago | Updated 1 day ago

Customer Service Specialist

Accylerate

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Remote

Full-time

Title: Customer Service Specialist Location: 100% Remote Duration: Long Term JOB DESCRIPTION Team Assessment Delivery Operations - this team serves as escalation from frontline customer service to solution issues with testing process and proactively handles the test center renewal process. Profile: this is ideal for someone who has solid problem solving, customer service and analytical abilities; strong preference to candidates with salesforce experience, and of course, education. About the O
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Posted moments ago

ServiceNow Sr. Technical Consultant - Customer Success Management

Enquizit

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Remote

Full-time

ServiceNow Sr. Technical Consultant - Customer Success Management The Sr Technical Consultant will provide subject matter and technical expertise to support customer s implementations of products developed on the ServiceNow platform. This is a hands-on role capable of leading technical implementations to ensure customers are successfully implemented and value-established. As a member of our ServiceNow Solutions organization, the MSP Senior Technical Consultant will provide subject matter and tec
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Posted 15 hours ago

ServiceNow Sr. Technical Consultant - Customer Success Management

CDW

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Remote

Full-time

The Sr Technical Consultant will provide subject matter and technical expertise to support customer's implementations of products developed on the ServiceNow platform. This is a hands-on role capable of leading technical implementations to ensure customers are successfully implemented and value-established. As a member of our ServiceNow Solutions organization, the MSP Senior Technical Consultant will provide subject matter and technical expertise to support CDW's Managed Services ServiceNow ins
Posted 21 hours ago | Updated 9 hours ago

Manager, Strategic Customer Success

Intuit

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Remote or Boynton, Georgia, USA

Full-time

Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Job Overview Mailchimp is a leading marketing platform for small businesses. We empower millions of c
Posted 2 days ago | Updated 9 hours ago

Senior Manager, Customer Advocacy and Thought Leadership (REMOTE - USA)

Danaher Corporation

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Remote or Brea, California, USA

Full-time

Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build
Posted 2 days ago | Updated 4 hours ago

Mainframe Customer/1, EDI Senior Developer

Ventures Unlimited

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Remote or Syracuse, New York, USA

Full-time

Job Title: Mainframe Customer/1, EDI Senior Developer Location: Waltham, MA or Syracuse, NY or Remote Type: Full Time Position Job Description: Relevant Experience: 5+ years Must Have Technical/Functional Skills Customer/1 System and EDIStrong knowledge of COBOL, JCL, CICS, DB2, MQ and other mainframe technologies Experience Required Hands on work experience in working Customer/1 Systems & EDI Technical and Functional Subject-Matter Expert (SME) Support of Customer/1 application CIS functiona
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Posted 3 days ago | Updated 8 hours ago

Customer Experience Specialist (Fixed-Term)

onXmaps

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Remote or Missoula, Montana, USA

Full-time

ABOUT onX As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 300 employees located around the country working in largely remote / hybrid roles, we have created regional "Basecamps" to help remote employees find connection and inspiration with other onXers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dyn
Posted 2 days ago | Updated 9 hours ago

Adobe CJA ( Customer Journey Analytics) Lead

Sophus IT Solutions

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Remote or Atlanta, Georgia, USA

Contract, Third Party

Client Job Description: Adobe CJA ( Customer Journey Analytics) Lead (Critical, High Priority) Location : Prefer Mason/Richmond/Norfolk/Thousand Oaks/Woodland Hills/Atlanta but remote OK Client : Elevance Health We need core Adobe CJA Expert/Lead here. Do not look for AEP as that is more of a foundation which is needed for any Adobe CJA to work. Responsibilities: Develop and manage the data integration process from Adobe Experience Platform (AEP) to Adobe Customer Journey Analytics (CJA) Analy
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Posted 6 days ago

Customer Success Engineer/Linux

Data Network

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Remote

Contract

Our client is searching for a Customer Success Engineer (CSE) to support a major customer account, providing post-sales technical product support, best practice guidance, and engineering support. Position is contract to perm and is 100% remote. Some limited travel may be required. In this role, the CSE will oversee the ongoing Support & Services of a designated account(s). Responsibilities: Serving as the primary customer liaison; working with cross-functional teams to meet the customer s needs
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Posted 6 days ago | Updated 6 days ago

AIML Customer Behavior Analyst

INGENworks

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Remote

Contract

AIML Customer Behavior AnalystLocation: RemoteDuration: Long Term Position Overview:We are seeking a talented and motivated AIML Customer Behavior Analyst to join our team. In this role, you will be responsible for utilizing artificial intelligence and machine learning techniques to analyze complex customer behavior patterns. By leveraging AIML algorithms, you will uncover actionable insights to drive business decisions, enhance customer experiences, and optimize marketing strategies.Key Respons
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Posted 7 days ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 7 days ago | Updated 1 hour ago

Customer Success Manager

Cosmic-I LLC DBA Northern Base

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Remote

Full-time

Client onboarding, engagement & development Onboarding new clients with our products and services including detailed scope definition, SOW, and project set-up and governance.Engaging with customers to build relationships and ensure the full potential of the deployment is achieved and client needs are metProvide business insights & education on our solutions on the benefits of our products or servicesRenewals and upsells: Working with customers to renew their contracts and identify opportunities
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Posted 8 days ago