Zendesk Jobs

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Specialist - System Management (Zendesk)

LTIMindtree

•

Orlando, Florida, USA

Full-time

About Us LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90
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Posted 22 days ago

Program Manager - Zendesk

Randstad Digital

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San Jose, California, USA

Contract

job summary: Integration Proficiency: Experience in integrating Support platforms to and from Microsoft Dynamics with other systems Planning and Execution: To help develop a comprehensive migration plan, including timelines, milestones, resource allocation, and budgeting. Experience with Scrum framework is preferred for execution phase of the project Risk Management: Identify potential risks (technical, & financial) and developing mitigation strategies with other PM's location: San Jose, Cali
Posted 10 days ago | Updated 22 hours ago

Service Desk Analyst

W. W. Norton & Company, Inc.

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Remote

Full-time

W.W. Norton is seeking a Service Desk Analyst to join its remote Service Desk team. The Service Desk Analyst is responsible for supporting the end users of our digital products. The Service Desk Analyst resolves product related issues while demonstrating expertise in customer service and technical knowledge as well as testing new products before they are released to market. This position reports to the Service Desk Supervisor. Essential Job Responsibilities Include: Provide support to our end us
Posted 1 day ago

IT Technical Support Engineer

MOURI Tech

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Cleveland, Ohio, USA

Part-time, Third Party, Contract

Role: IT Technical Support Engineer Location: Cleveland, OH (100% Onsite) Duration: 6+ months As an IT Technical Support Engineer on our IT and Security team, while your days will be dynamic and filled with opportunities to contribute to our mission here's a glimpse into what your typical day might look like: Working with end-users to troubleshoot and solve technical or operational issues on company-managed devices - eg. laptops, monitors, printers, accessories. Performing IT Onboarding and
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Posted 30 days ago | Updated 1 day ago

Tier 1 Software Customer Success Specialist - M

Next Step Systems

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Tucson, Arizona, USA

Full-time

Tier 1 Software Customer Success Specialist, Tucson, AZ We are looking for direct Customer Success Specialist with experience working in a tech field with people who have handled Ticketing Center cases. This position is 100% Onsite with possible Hybrid. As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along with technical expertise. You always make amazing customer service your priority. Your attention to
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Posted 8 days ago | Updated moments ago

Tier 1 Software Customer Success Specialist - M

Next Step Systems

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Phoenix, Arizona, USA

Full-time

Tier 1 Software Customer Success Specialist, Phoenix, AZ We are looking for direct Customer Success Specialist with experience working in a tech field with people who have handled Ticketing Center cases. This position is 100% Onsite with possible Hybrid. As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along with technical expertise. You always make amazing customer service your priority. Your attention t
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Posted 8 days ago | Updated moments ago

Financial Systems Support Analyst

Kforce Technology Staffing

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Atlanta, Georgia, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Financial Systems Support Analyst in Atlanta, GA. Summary: This role will support the Invoice Management (CIM) system which is responsible for electronic invoice receipt/creation, validation, audit, and approval for 3rd party transportation and delivery services within the Supply Chain Finance organization. Duties Include: * Updating and maintaining system configuration, including contract terms * Training and onboarding new companies and
Posted 9 days ago | Updated 7 hours ago

Inventory Management Analyst

Robert Half

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Delray Beach, Florida, USA

Full-time

Description We are providing an opening for a Product Support Specialist in the Real Estate industry, specifically for Developers, located in Delray Beach, Florida. This role offers a contract to hire employment opportunity. The individual will be responsible for tasks related to MS Intune and Hardware Deployment, Inventory Management, Asset Management, and the utilization of Project Management Tools. Responsibilities: Deploy and manage the use of MS Intune in the organization. Handle the deploy
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Posted 8 days ago | Updated 10 hours ago

Lead Business Application Analyst

Motion Recruitment Partners, LLC

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Philadelphia, Pennsylvania, USA

Full-time

As the Lead Business Application analyst, you will play a pivotal role in overseeing the management and optimization of key business applications, with a primary focus on Netsuite, while also managing Del Boomi, Celigo, and Vertify applications. Collaborating closely with internal and external stakeholders, you'll lead efforts to onboard new applications and enhance the efficiency of existing ones. Your responsibilities will extend to negotiating contracts and project updates with external vendo
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Posted 55 days ago | Updated 19 hours ago

Lead Business Application Analyst

Motion Recruitment Partners, LLC

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Philadelphia, Pennsylvania, USA

Full-time

As the Lead Business Application analyst, you will play a pivotal role in overseeing the management and optimization of key business applications, with a primary focus on Netsuite, while also managing Del Boomi, Celigo, and Vertify applications. Collaborating closely with internal and external stakeholders, you'll lead efforts to onboard new applications and enhance the efficiency of existing ones. Your responsibilities will extend to negotiating contracts and project updates with external vendo
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Posted 58 days ago | Updated 19 hours ago

Customer Experience Specialist (Fixed-Term)

onXmaps

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Missoula, Montana, USA

Full-time

ABOUT onX As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 300 employees located around the country working in largely remote / hybrid roles, we have created regional "Basecamps" to help remote employees find connection and inspiration with other onXers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dyn
Posted 3 days ago | Updated 10 hours ago

Desktop Support Engineer - Quant Trading - up to $100 per hour

Hunter Bond

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New York, New York, USA

Full-time

Title: Senior Desktop Support Engineer Client: Quant Trading Firm Location: NYC Salary: Up to $100 per hour A world-leading Quant Trading Firm in NYC is looking for a talented Desktop Support Engineer to join their world-class team in NYC. You will diagnose, troubleshoot, and resolve technical issues that impact their mission-critical enterprise and trading environment. You will also gain exposure to providing VIP support to some of the most talented people in the Quant Trading industry. Ideal
Posted 60+ days ago | Updated 27 days ago

Technical Support Analyst- 4318

TEKsystems c/o Allegis Group

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Franklin, Wisconsin, USA

Full-time

Technicians in this role provide technical support in a contact center. The role will include troubleshooting remote hardware, custom and commercial software, and connectivity issues. Support is performed via phone and chat interactions utilizing remote access software. Support will include Windows 10/11, Office 365, laptops, desktops, printers, mobile devices, and numerous in-house, commercial, and mobile applications. Skills: 1. MS Office, Windows, customer service, Troubleshooting, Help desk
Posted 22 hours ago | Updated 10 hours ago

Order Processing Associate - Remote

Postman, Inc.

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Remote

Full-time

Who Are We? Postman is the world's leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, w
Posted 15 days ago | Updated 10 hours ago

Video Game Customer Support Specialist- Japanese Fluent

Apex Systems

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Redmond, Washington, USA

Full-time

Job#: 2023692 Job Description: Apex Systems is hiring a Customer Support Agent to work in a fast paced, busy, but amazingly fun environment supporting a video game franchise. This work will be email support via Zendesk. We are looking for candidates with previous experience in a high volume support environment providing technical support or customer support via email. This is an open ended contract role paying $23-$25/hr Major Responsibilities: Account & Platform level Tickets - The ticket typ
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Posted 45 days ago | Updated 2 hours ago

ServiceNow Senior Systems Administrator

SAIC

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San Diego, California, USA

Full-time

Job ID: 2406436 Location: SAN DIEGO, CA, US Date Posted: 2024-05-17 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC has an opening for a ServiceNow Senior System Administrator to provide application support for the configuration, customization, and administration of the
Posted 16 days ago | Updated 11 hours ago

Business Systems Engineer II

Datadog

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New York, New York, USA

Full-time

The Business Systems team drives efficiency and velocity across the organization through process optimizations, automations, and integrations to allow employees to focus on larger organizational initiatives. The team partners with internal systems teams, including Finance, People, Recruiting, Sales, and more to enhance critical systems and functions and allow for further customization of systems to align with the evolving business needs. As a Business Systems Engineer II, you will work with team
Posted 3 days ago | Updated 10 hours ago

Program Manager | Scrum Master

TEKsystems c/o Allegis Group

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San Jose, California, USA

Full-time

Description: As a member of the M&A team, this Program Manager will be responsible for driving and collaborating with cross functional teams on the successful execution & completion of migrating a team from Zendesk to Microsoft Dynamics. Services 1. Integration Proficiency: Experience in integrating Support platforms to and from Microsoft Dynamics with other systems. 2. Planning and Execution: To help develop a comprehensive migration plan, including timelines, milestones, resource allocation, a
Posted 2 days ago | Updated 10 hours ago

Customer Operations Support Specialist - Boston/ NYC

Postman, Inc.

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Boston, Massachusetts, USA

Full-time

Who Are We? Postman is the world's leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, w
Posted 15 days ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

Colorado Springs, Colorado, USA

Contract

Description We are in search of a proactive Help Desk Analyst to join our team, located in Colorado Springs, Colorado. As a Help Desk Analyst, you will be instrumental in providing technical support to internal users, managing Active Directory accounts, and maintaining hardware components. This role offers a short term contract employment opportunity. Responsibilities: Provide technical assistance and support for incoming queries related to computer systems, software, hardware, and network infr
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Posted 19 days ago | Updated 10 hours ago