Voice Analyst Jobs in New York, NY

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Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. This role is a contract to permanent employment opportunity. You will be responsible for provisioning and maintaining VoIP related products and serving as an escalation point of technical support for our national voice services platform. This is a fully remote position. Responsibilities: Serve as a primary escalation path for field agents with VoIP related dispatches and trouble tickets Monitor network devices, inte
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Posted 2 days ago | Updated 3 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Telecommunications Specialist. This role is primarily remote, serving as a key point of technical support for our national voice services platform. As a Telecommunications Specialist, you will be responsible for the provisioning, maintenance, and troubleshooting of VoIP related products, working closely with our Technical Support Engineers and VoIP Engineers to ensure smooth operations of our voice platforms. Respon
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Posted 2 days ago | Updated 3 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are seeking a Telecommunications Specialist to join our team in Holland, Ohio. This role is a contract to permanent, offering the opportunity to provide technical support for our national voice services platform, specifically focusing on VoIP related products. This position is fully remote and responsibilities include maintaining active communication with our customers, on-site technicians, and carrier service providers. Responsibilities: Serve as an escalation path for field agen
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Posted 18 days ago | Updated 3 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Telecommunications Specialist. This role will be centered around the provision and maintenance of VoIP related products within a 24/7/365 Network Operations Center. The position is fully remote, involving active communication with customers, technicians, carrier service providers, and our Technical Support Engineers and VoIP Engineers. Responsibilities: Serve as a primary escalation point for field agents with VoIP
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Posted 18 days ago | Updated 3 hours ago

Voice Recording Support / IT support

Kellton

•

New York, New York, USA

Contract

This role is a with one of our major client , a top foreign investment bank. This is a long term role and will move quickly Client Investment Bank Location Manhattan NY (Hybrid 50% onsite ) Duration 12 months plus extensions W-2 Contract Purpose & Scope of role Purpose: act as a Support Engineer for all Voice Recording and Trader Platforms focusing on management and product monitoring, health checks delivery, technical support and testing of the Trading Voice and Voice Recording infrastructure.
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Posted 31 days ago | Updated 10 days ago

It Support/Helpdesk Support/ Support Engineer- New York - Direct Client

SANS

•

New York, New York, USA

Contract

This position is focused on providing white-glove support to end users for Client audio/video collaboration environment. This includes support for online meeting platforms such as Webex, Zoom, MS Teams, working within Service Now and Condeco for meeting management, setup and maintenance of audio/visual equipment in Client offices and conference rooms, and helping to run data-to-day operations of the New York broadcast studio. Additional support in the form of smart hands will be required on Cl
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Posted 4 days ago

Cisco Unified Communications Engineer

New Era Technology

•

New York, New York, USA

Full-time

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information
Posted 44 days ago | Updated 11 days ago

IT Operations Analyst-GX

Param Consulting Services, Inc.

•

New York, New York, USA

Third Party

Be a technical team member with subject matter expertise in multiple areas including: network communications, Voice and multiple areas of telephony, carrier services and specifically for trade floor voice systems Assist in troubleshooting/remediation efforts within the Voice environment. Perform M/A/C work on Cisco CUCM and IPC trader voice systems. Assist in trade overall front office and trade floor support. Assist in trade overall front office and trade floor workspace support the job. R
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Posted 53 days ago | Updated 23 hours ago

Cisco Telecom Support - onsite NY, NY

Royal Communications

•

New York, New York, USA

Full-time

Cisco Phone Tech Support Long Island, NY ONSITE F/T Seeking a technical support professional who has strong experience in telecom, voice and hardware to assist in deployment, activations, upgrading and turnover of phone systems. Phones are being upgraded from analog to digital. This role is based in Long Island and requires travel from site to site within Nassau County, all very close to each other. A car will be necessary. Work will be performed during regular business hours but might require o
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Posted 11 days ago | Updated 10 days ago

Sr. Global Market Development Manager - BioPharma

Danaher Corporation

•

New York, New York, USA

Full-time

For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you'll find a rewarding role that amplifies your impact on the world and helps you realize life's potential. SCI
Posted 11 days ago | Updated 9 hours ago

contact center

Vy Systems

•

Remote

Contract, Third Party

Nice cxone experience Able to configure nice cxone workflows for contact centres use cases Able to maintain nice cxone based solutions and support various contact center agents Able to create nice cxone reports for various product components Mentor junior analysts Able to adopt new service/ product sets of nice cxone suite Able to work and support amazon connect technology Great communication skills Able to handle the business stakeholder meetings on their own.
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Posted 3 days ago | Updated 3 days ago

Genesys Cloud Engineer

Connect Tech+Talent

•

Remote

Third Party, Contract

Genesys Cloud Engineer Remote Contract A Genesys Cloud Engineer is responsible for the development, deployment, and maintenance of the Genesys Cloud platform to ensure seamless communication between customers and businesses. This role requires technical expertise in cloud-based telephony, contact center solutions, and experience in implementing and integrating Genesys Cloud with third-party systems. Key responsibilities of a Genesys Cloud Engineer may include: Design and configure Genesys Clou
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Posted 3 days ago | Updated 2 days ago

MS Teams with Enterprise Voice Expert

IDC Technologies

•

Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of MS Teams with Enterprise Voice Expert with one of our global consulting client . Kindly click to apply if you are available and interested in the job role mentioned below. Job Title : MS Teams with Enterprise Voice Expert Location : Remote USA Duration : Contract PRIMARY RESPONSIBILITIES: Responsible for migrating user base from Skype Online/OnPrem to MS-Teams8 to 10 years experience on Skype, Microsoft Teams with Ente
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Posted 33 days ago | Updated 30 days ago

Telecom SME

Berrysoft Consulting

•

Remote

Contract

SCOPE OF SERVICES: The selected candidate will play a key role in providing subject matter expertise during negotiations and will review all Vendors contracting documents.Review Vendors contract amendment responses, Attachments and Service Specific Terms and Conditions (SSTP), analyze and provide recommendations/solution options on how City should proceed.Maintain and orient City users to Telecom Enterprise Agreement (TEA) contract guidelines, procedures, and templates.Price benchmarking, SLA
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Posted 4 days ago | Updated 17 hours ago

Senior Amazon Connect Developer (Voice Connect)

Critical River, Inc.

•

Remote

Contract

Hi , I hope you are doing well..!! Please find below job description with one of our client. Job Title: Senior Amazon Connect Developer (Voice Connect) Location: Remote Duration: 6Months Summary Description of Position: System Management: ** Oversee the administration, configuration, and maintenance of Amazon Connect instances. Ensure system reliability, scalability, and efficiency.Problem Solving: ** Identify, diagnose, and resolve technical issues, including network, integration, and applicati
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Posted 12 days ago | Updated 1 day ago

Customer Support Engineer

Value Consulting

•

Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura
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Posted 26 days ago

Credit Card Platform Development Product Owner - REMOTE POSSIBLE

System One

•

Remote or Dallas, Texas, USA

Full-time

Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly. Contract position; contract can be extended; C2H is possible. The job is on-site with a hybrid work schedule but remote work might be an option for a very qualified candidate. Candidates ideally must be local or willing to relocate wit
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Posted 1 day ago | Updated 4 hours ago

Business Analyst - EUC

S&P Global

•

New York, New York, USA

Full-time

About the Role: Grade Level (for internal use): 11 The Role: Business Analyst, EUC (End User Computing) The Location: Dallas, TX /Remote The Team: The EUC management team oversees the use of end-user developed tools, and is tasked with the modernization of these processes The Impact: The Business Analyst will be a critical member of the team. You will work with global teams to understand their workflows and use your understanding of business tools to make them better. You will also work to ensu
Posted 6 days ago | Updated 15 hours ago

Managed Services Engineer - Networking

CDW

•

Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. The primary purpose of this position is to manage and maintain IT infrastructure environments for Managed Services customers, which may in
Posted 1 day ago | Updated 3 hours ago