Helpdesk Jobs in Raleigh, NC

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Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk

Cyber Sphere LLC

Remote

Contract, Third Party

Job title: Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk Location: Remote - ESTcontract to hire HCM config engineer Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, defining concurrent programs, defining value sets, defining

System Program Director

BCforward

Raleigh, North Carolina, USA

Contract

System Program Director BCforward is currently seeking a highly motivated Program Director for an opportunity in Raleigh, NC! Position Title: Program Director Location: Raleigh, NC Anticipated Start Date: ASAP Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12+ Months. Job Type: Contract Pay Range: $90/hr on W2 - $95/hr on W2 Please note that actual compensation may vary within this ran

Bilingual Spanish Contact Center Business Tech

iSpace, Inc

Cary, North Carolina, USA

Contract

Contact Center Business Technician I Location: Cary, NC Duration: 5 months Contract (potential to go PERM eventually) On-Site Work MUST SPEAK FLUENT SPANISH Overview: Responsibilities: The Contact Center Technician provides customer facing support to client external and internal customers for technical needs using our web-based suite of tools and resources. As the Contact Center Technician , your responsibilities will include assisting with account management, website and data tool maintenance/

Helpdesk Associate

NTT DATA Americas, Inc

Remote or Oklahoma City, Oklahoma, USA

Contract

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.NTT Data's client is currently seeking a Helpdesk Associate to join their team in Oklahoma City, Oklahoma (US-OK), United States (US).Job Description: The Helpdesk Associate is responsible for providing telephone/email/ and remote diagnostic technical support of hardware, systems, sub-systems

Helpdesk Technician I

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Provide technical end-user support via telephone, email and chat.Must correctly track incidents and calls, including but not limited to entering data into databases and ticketing systems.Log remotely into client's computers and help them solve software issues.Troubleshoot hardware, software, and network related issues.Escalate problems to the next level of support when necessary.Be a team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with cli

Helpdesk Technician I

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf

End User Support Specialist

Sunrise Systems, Inc.

Raleigh, North Carolina, USA

Contract

Hiring for End User Support Specialist local to Raleigh, NC. Job Details: Job Title: End User Support Specialist Job Duration: 6 Months Contract on W2 to start Job Location: Raleigh, NC 27610 - Onsite Job Description: The Information Technology Division provides IT leadership, services, and consultation. It supports the programs and divisions of the client with tools and technologies. This position will be on-site in the Raleigh, NC office. General on-site IT support for the Fayetteville Reg

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Sr. Technical Support Specialist

Apex Systems

Raleigh, North Carolina, USA

Full-time

Job#: 2030929 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Sr. Technical Support Specialist Location: Raleigh, NC (on site) Estimated Duration: 6 months, contract to hire with our government integrator. However, there is no guarantee of employment for any length of time. Pay Rate

System Administrator

AIMIC Inc.

Remote or Oregon City, Oregon, USA

Contract

Job Title: System Administrator Level 3 Client: State of Oregon Location: (Remote*) - (Onsite required monthly 2 times) 867 Hawthorne Ave SE, Salem, Oregon 97301 Pay Rate: $64/Hr. on W2, without benefits. Duration: 06 Months - (The length of this assignment is not to exceed 6 months) Work Schedule This position will have the opportunity for a hybrid (remote and in-office) work location schedule; in-office work will be predominately from Treasury s Salem office. The schedule will be approximatel

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-us

IT Security Administartor

Reasonn

Remote

Contract

IT Security Administrator Arlington, VA 6 Months+ Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled professionals. Responsibili

Sr/Lead. Data Scientist-LLM, Generative AI

Rackera Inc

Remote

Contract

Role: Sr/Lead. Data Scientist-LLM, Generative AI Remote 15+ years experience. Need only Senior / Lead experienced Candidates. H1B , H1B T , , and all EAD's Required Skillsets: Analytics, Machine Learning, Full-stack data science Exposure to deep learning, reinforcement learning and neural networks Exposure to LLM and Generative AI Exposure to Document extraction and chat Hands on Linux, python, and open-source skills are required Databricks, MLOps, High-performance data engineering, and Securit

System Administrator, Senior

Moffatt & Nichol

Remote

Full-time

Moffatt & Nichol is seeking a Senior System Administrator to assist with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to M&N employees in all geographical locations. The Senior System Administrator assists with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to Moffatt & Nichol employees in all geographical locations. Computer-related issues may inclu

Project Manager - OCM

Ekman Associates, Inc.

Remote or Menlo Park, California, USA

Full-time, Contract

Title: Project Manager Location: Remote Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: We are seeking a highly talented and motivated Project Manager to manage an onboarding and career program within the organization. This role will manage onboarding and a technical training program for IT Support Teams (IT Operations, IT Help Desk, Infrastructure) fo

Full Stack Developer

Raas Infotek LLC

Remote

Contract

Position: Full Stack Developer Location: Remote (Princeton NJ) Experience: 9-12 Years Job Description " Jr-Mid Level Full Stack Developer-Core Java with Angular or React " We are currently seeking Full Stack Application Developer with exp. in Java, web, and database technologies. " As a full stack Java Application developer of the Business Systems Development team, you will participate in designing, developing and implementing exchange systems that directly support trading, help desk, survei