Helpdesk Jobs in Boston, MA

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1 - 20 of 92 Jobs

Helpdesk Support: I (Junior)

Judge Group, Inc.

•

Boston, Massachusetts, USA

Full-time

Location: Boston, MA Salary: $15.00 USD Hourly - $18.00 USD Hourly Description: Our client is currently seeking a Helpdesk Support: I (Junior) This job will have the following responsibilities: An IT Service Desk (ITSD) agent is expected to field contacts (calls, chats, requests) from employees and contractors related to IT issues encountered Qualifications & Requirements: 1-3 years of experience.Multi-tasking - Troubleshooting windows device issues.Time management Contact: This job and ma
Posted 2 days ago | Updated 4 hours ago

Help Desk

Mindbank Consulting Group

•

Boston, Massachusetts, USA

Full-time

Help Desk Specialist Responsibilities: Configures, installs, and supports desktop computers, laptop computers, printers, monitors, and other general peripheralsProvide technical support and troubleshooting for software applications loaded on desktop and laptop computers that communicate to/from application servers and third-party support softwareRelocates IT equipment including desktop computers, printers, monitors, and other general peripherals.Provide end-user software troubleshooting and supp
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Posted 2 days ago

Helpdesk Support: I (Junior)-

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported
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Posted 28 days ago | Updated 4 hours ago

Help Desk II

Apex Systems

•

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti
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Posted 38 days ago | Updated 7 hours ago

Mid-Level Help Desk Technician

Chenega MIOS

•

Hanscom Air Force Base, Massachusetts, USA

Full-time

Req ID: 31009 Summary Mid-Level Help Desk Technician Hanscom AFB, MA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your
Posted 31 days ago | Updated 4 hours ago

Help Desk Analyst

Robert Half

•

Lowell, Massachusetts, USA

Full-time

Description We are in search of a Help Desk Analyst to become a valuable part of our team in Lowell, Massachusetts. In this role, you will serve as the first point of contact for users facing software and hardware issues, providing exceptional customer service while troubleshooting and resolving these issues. This role offers a contract to hire employment opportunity, allowing you to grow and develop within our organization. Responsibilities: Route tickets to appropriate technical resource for
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Posted 2 days ago | Updated 4 hours ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 23 days ago

Help Desk / Desktop Support Technician

New Millennium Consulting

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Boston, Massachusetts, USA

Third Party, Contract

Urgently looking for Help Desk Support Technician for our client based in Boston, MA. Title: Help Desk Support Technician Duration: 6-12 months Location: Boston, MA Hourly: $25 - $30 per hour Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripherals Hands-on experience with imaging and configuring laptops and desktops Expertise in providing support to O365 including Active Directory Support for the
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Posted 40 days ago | Updated 8 days ago

Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk

Cyber Sphere LLC

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Remote

Contract, Third Party

Job title: Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk Location: Remote - ESTcontract to hire HCM config engineer Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, defining concurrent programs, defining value sets, defining
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Posted 11 days ago | Updated 4 days ago

Desktop Support (Waltham, MA Complete onsite)

HCL Global Systems

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Waltham, Massachusetts, USA

Contract

Job Title-Desktop Support Location - Waltham, MA Complete onsite Client-ust/Wolters Kluwer Mandatory Skill-Lead IT Support Service Desk Ed User computingcreative Support Analyst who will be working with one of the leading FinTech company in the US.The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively
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Posted 4 days ago

Helpdesk Associate

NTT DATA Americas, Inc

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Remote or Oklahoma City, Oklahoma, USA

Contract

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.NTT Data's client is currently seeking a Helpdesk Associate to join their team in Oklahoma City, Oklahoma (US-OK), United States (US).Job Description: The Helpdesk Associate is responsible for providing telephone/email/ and remote diagnostic technical support of hardware, systems, sub-systems
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Posted 1 day ago | Updated 4 hours ago

Helpdesk Technician I

Stefanini

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Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf
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Posted 3 days ago | Updated 3 hours ago

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

•

Remote

Full-time, Contract

Provide technical end-user support via telephone, email and chat.Must correctly track incidents and calls, including but not limited to entering data into databases and ticketing systems.Log remotely into client's computers and help them solve software issues.Troubleshoot hardware, software, and network related issues.Escalate problems to the next level of support when necessary.Be a team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with cli
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Posted 4 days ago | Updated 3 hours ago

Helpdesk Technician I

Stefanini

•

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf
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Posted 11 days ago | Updated 3 hours ago

IT Site Engineer (Lab)

Oxford Global Resources

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Lexington, Massachusetts, USA

Contract

IT Site Engineer (Lab) will provide operational support for existing IT infrastructure including desktop, server, operating systems, LAN/WAN, print, collaboration, unified communication services and applications. Client is really looking for someone who has worked in a lab environment/manufacturing site for a Life Science company. Major tasks will include implementing and maintaining existing laboratory systems and instruments, enabling solutions for capturing data from laboratory instruments an
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Posted 12 days ago

eLicensing Customer Support

Kforce Technology Staffing

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Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo
Posted 3 days ago | Updated moments ago

Project Coordinator - PC24-07228

Compu-Vision Consulting, Inc.

•

Boston, Massachusetts, USA

Contract, Third Party

Position: Project Coordinator Duration: 6 months Location: Boston, MA POSITION OVERVIEW: The Project Coordinator (PC) supports the administrative needs for the Department, the associated bureaus and direct reports. The PC must be able to communicate clearly and concisely with diverse audiences, in both oral and written contexts, and should be comfortable giving and receiving feedback to the department, IT Program Leads, and other support contributors from other organizations. In addition, the P
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Posted 4 days ago | Updated 12 hours ago

Executive Support Analyst

Mitchell Martin, Inc.

•

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated 4 hours ago

Advanced Salesforce Administrator

Judge Group, Inc.

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Boston, Massachusetts, USA

Full-time

Location: Boston, MA Salary: $80.00 USD Hourly - $85.00 USD Hourly Description: Title: Salesforce Administrator Developer Location: Boston, MA (Fully Remote) Duration: 12+ Months (Possibility of Extension) Working Hours Per Week: 35 Responsibilities: Platform Management Responds to help desk tickets from the client staff. Manages user accounts: new user setup, deactivating users, tracking licenses. Configures user access and permissions. Manages inventory of Salesforce and 3rd-party app l
Posted 4 days ago | Updated 4 hours ago

IT Coordinator

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, answering helpdesk tickets, and utilizing various technical skills to ensure smooth operations. This role is within the telecom industry, where you will be at the forefront of resolving technical issues and maintaining high levels of customer satisfaction. Responsibilities: Provide first-level contact and problem resolution for all users with h
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Posted 10 days ago | Updated 4 hours ago