Helpdesk Support Specialist Jobs in Boston, MA

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Helpdesk Support: I (Junior)

Judge Group, Inc.

•

Boston, Massachusetts, USA

Full-time

Location: Boston, MA Salary: $15.00 USD Hourly - $18.00 USD Hourly Description: Our client is currently seeking a Helpdesk Support: I (Junior) This job will have the following responsibilities: An IT Service Desk (ITSD) agent is expected to field contacts (calls, chats, requests) from employees and contractors related to IT issues encountered Qualifications & Requirements: 1-3 years of experience.Multi-tasking - Troubleshooting windows device issues.Time management Contact: This job and ma
Posted 2 days ago | Updated moments ago

Business Support Specialist - Water Infrastructure Projects - Water Infrastructure Projects - Boston

Black & Veatch

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Burlington, Massachusetts, USA

Full-time

Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are build
Posted 11 days ago | Updated moments ago

Helpdesk Support: I (Junior)-

Robert Half

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Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported
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Posted 28 days ago | Updated moments ago

Help Desk / Desktop Support Technician

New Millennium Consulting

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Boston, Massachusetts, USA

Third Party, Contract

Urgently looking for Help Desk Support Technician for our client based in Boston, MA. Title: Help Desk Support Technician Duration: 6-12 months Location: Boston, MA Hourly: $25 - $30 per hour Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripherals Hands-on experience with imaging and configuring laptops and desktops Expertise in providing support to O365 including Active Directory Support for the
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Posted 40 days ago | Updated 8 days ago

Executive Support Analyst

Mitchell Martin, Inc.

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Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated moments ago

Lab Support Specialist

TEKsystems c/o Allegis Group

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Cambridge, Massachusetts, USA

Full-time

Description: -This person will be assisting with the influx of tickets and projects in the Labs at Wave Life Sciences. Wave has offices in Cambridge (closer to Belmont and has free parking) and Lexington. They have one senior resource who has been there for 3 years and will be there to help train and be the escalation point for this resource. Most of their labs are either GxP or non GxP, they have limited manufacturing environments and doesn't think this person will need to support. - Provide d
Posted 1 day ago | Updated moments ago

Customer Operations Support Specialist - Boston/ NYC

Postman, Inc.

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Boston, Massachusetts, USA

Full-time

Who Are We? Postman is the world's leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, w
Posted 24 days ago | Updated 1 hour ago

Administrative and Technical Support Specialist

Amentum

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Revere, Massachusetts, USA

Full-time

Amentumis a government services provider of strategic solutions to the defense, homeland security, and the Intelligence Community. Amentum provides intelligence analysis and security, training and education, and intelligence supportstrategy and policy support, intelligence and operations support, program management, and international business development services to U.S. government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists ha
Posted 24 days ago | Updated moments ago

Desktop Support Specialist

Stefanini

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Boston, Massachusetts, USA

Contract

Stefanini Group is hiring! Exciting opportunity awaits, let us help you get started! Click Apply now or you may call: / email: for faster processing! The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to
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Posted 12 days ago | Updated moments ago

Desktop Support Specialist _ 2+ years experience - Onsite @ Danvers,Massachusetts // Miami, FL

JDM Systems Consultants Inc

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Danvers, Massachusetts, USA

Contract

Desktop Support Specialist _ 2+ years experience - Onsite @ Danvers,Massachusetts // Miami, FL Job TitleL2 Desktop Support Specialist LocationDanvers, MassachusettsJob DescriptionJob DescriptionJOB DUTIES Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. Performs analysis, diagnosis, installation, and re
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Posted 18 days ago | Updated 18 days ago

L2 Desktop Support Specialist

Complete Corporate Solutions

•

Danvers, Massachusetts, USA

Contract

Job Description JOB DUTIES Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems. Performs analysis, diagnosis, installation, and
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Posted 60+ days ago | Updated 9 days ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 52 days ago | Updated 2 hours ago

Desktop Support (Waltham, MA Complete onsite)

HCL Global Systems

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Waltham, Massachusetts, USA

Contract

Job Title-Desktop Support Location - Waltham, MA Complete onsite Client-ust/Wolters Kluwer Mandatory Skill-Lead IT Support Service Desk Ed User computingcreative Support Analyst who will be working with one of the leading FinTech company in the US.The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively
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Posted 4 days ago

eLicensing Customer Support

Kforce Technology Staffing

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Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo
Posted 3 days ago | Updated 2 hours ago

Application Support Specialist

Skywalk Global

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Remote

Contract

Hi, We are currently hiring for Application Support Specialist. This is a remote position. Please find the JD below and apply. Primary SkillsAzure, C#, DevOpsDescriptionThis team provides enterprise application support to the technology stack used across Ryder IT organization. This role will serve as back-up to current Lead for the off-shore team. See products and technologies below that they will be providing production support on: Service Now, Azure, DevOps (ADO), Azure service bus, logic apps
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Posted 1 day ago

IT Support Specialist - EMR Systems

OpTech

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Remote

Contract

Senior IT Support Specialist (W2 - Only) Responsibilities: Provide Level 1 and Level 2 support for Azure, Active Directory, VPN, VoIP, Printing, and EMR related issues for end-users.Troubleshoot and resolve complex technical issues related to Azure, Active Directory, VPN, and EMR systems, including login and access issues, permissions, security concerns, and connectivity issues. Manage and maintain Azure, Active Directory, and VPN configurations, user accounts, groups, and permissions.Collabora
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Posted 3 days ago

Tier III Tech Support Specialist

On-Demand Group

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Remote

Contract

Job: Tech Support Specialist - Tier Software Support Location: Remote Duration: 6 month contract Job Description: Provide support for multiple database, web-based platforms, and proprietary software systems across Android, iOS, Windows, and Mac platforms Utilize several different tools to identify, replicate, and troubleshoot incidents to track and resolve root causes. Search, Analyze, and modify SQL database info to resolve minor data related issues. Report bugs, database problems, and other
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Posted 16 days ago

Help Desk II

Apex Systems

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Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti
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Posted 38 days ago | Updated 4 hours ago

Technical Support Specialist

AVer Information

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Remote

Full-time

About AVer Information Founded in 2008, AVer is an award-winning provider of technology and video collaboration camera solutions that improve productivity and enrich learning. AVer's solutions leverage the power of technology to help people connect with one another to achieve great things. We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we
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Posted 17 days ago | Updated 17 days ago

Tier 1 Support Specialist

INSPYR Solutions

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Remote or Winter Park, Florida, USA

Contract

Title: Tier 1 Tech Support Specialist Location: Orlando, FL- 100% Remote 3rd shift Duration: 6 Month Contract to Hire Compensation: $15-$16 Work Requirements: , Holders or Authorized to Work in the US Technical Support Specialists are responsible for providing first level technical assistance for University Staff, Students, and Education Affiliates who are encountering a variety of technical-related issues as they use their computers, online platforms, and course-related materials. This is an
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Posted 2 days ago | Updated 1 hour ago