Helpdesk Support Specialist Jobs

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Helpdesk Support Specialist

Innova Solutions, Inc

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Reston, Virginia, USA

Full-time

Innova Solutions is immediately hiring for a Helpdesk Support Specialist I Position Type: Full Time Contract Duration: 4 Months with possible extension Location: Reston, VA, Onsite As a Helpdesk Support Specialist I, you will: Follow a set of procedures to work off a list of end-users to schedule appointments, coordinate a 15-min call with the end-user to transition them to a laptop.Spend the 15-mins guiding the user over the phone with the remote setup of their new laptop.Ensure the product i
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Posted 1 day ago

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Description: This team of 6 provides complete issue resolution for 500 corporate end users. Their ServiceDesk is resolves 80% of all tickets, unless they needs to be escalated to apps support or desktop teams. The Technical Support Representative helps ensure proper systems operation so that end users can accomplish business tasks. This individual applies analytical and problem-solving skills to help identify, communicate, and resolve systems issues. The individual will work with IT and business
Posted 2 days ago | Updated 9 hours ago

IT Helpdesk Support Specialist

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Description: This team of 6 provides complete issue resolution for 500 corporate end users. Their ServiceDesk is resolves 80% of all tickets, unless they needs to be escalated to apps support or desktop teams. The Technical Support Representative helps ensure proper systems operation so that end users can accomplish business tasks. This individual applies analytical and problem-solving skills to help identify, communicate, and resolve systems issues. The individual will work with IT and busines
Posted 1 day ago | Updated 10 hours ago

Help Desk Support Specialist - M

Next Step Systems

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Boca Raton, Florida, USA

Full-time

Help Desk Support Specialist, Boca Raton, FL The Help Desk Support Specialist candidates should have a mix of technical and customer service skills and be passionate about technology and helping people. The Help Desk Support Specialist must have great customer service skills, strong problem solving and troubleshooting skills, ability to perform work independently and/or in a team environment and must be highly motivated and eager to learn in a fast-paced environment. The Technical Support Spec
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Posted 8 days ago | Updated 1 day ago

Helpdesk Support Specialist

Ledgent Technology

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San Jose, California, USA

Contract

Job Title: IT Helpdesk Location: San Jose, CA Contract Responsibilities: Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. Operating, troubleshooting, and resolving issues with the Windows 10/11 operating system. Coordinates across multiple departments/vendors to provide support. Interacts with the customer when responding to technical questions or requests for information. Maintains regular attendanc
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Posted 18 days ago | Updated 2 hours ago

Tier 3 Help Desk Support Specialist | Remote | $120k

Nigel Frank International

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Miami, Florida, USA

Full-time

Tier 3 Help Desk Support Specialist| $120K Base Salary | Remote Company Overview: Our client is seeking a Tier 3 Help Desk Support Specialist responsible for overseeing software design, customization, maintenance, and support across various office locations. This role involves managing Windows server environments, including Citrix configurations and updates. Strong technical skills, a proactive approach to new technologies, and a dedication to delivering excellent service to end users are essent
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Posted 11 days ago | Updated 2 hours ago

Help Desk Support Specialist

Fynbosys Inc

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New York, New York, USA

Contract

Help Desk Support Specialist Looking at 4-6 years of experience. Must have: - Financial Experience with some trading knowledge Basic networking (understand the purpose of the network hardware)Windows AD environment (AD, DNS, DHCP, Group Policies, joining machines to a domain)Windows Desktop support (Win 10 and 11 anything else is not relevant)Windows Package Mgmt. Understand how the software works and can be deployed (MSI s, etc..) and Windows UpdatesUnderstanding of Windows Licensing (or mainl
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Posted 4 days ago

Helpdesk Support Specialist

Mitchell Martin, Inc.

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Audubon, Pennsylvania, USA

Full-time, Contract

Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an Helpdesk Support SpecialistLocation: Audubon, PA Type: Full-TimePosition Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for Network and Software related issues. The individual is responsible for problem analysis, documentation, resolution and escalation.Essential Func
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Posted 39 days ago | Updated 10 hours ago

IT Mart - Technical Support Specialist, Help Desk Support

Alpha Omega Integration LLC

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Washington, District of Columbia, USA

Full-time

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Our consistent growth has fostered a series of accolades includin
Posted 42 days ago | Updated 10 hours ago

Help Desk Support Service Specialist - Intermediate - TS/SCI required

General Dynamics Information Technology

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Fort Liberty, North Carolina, USA

Full-time

Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Support Service Specialist - Intermediate, you will help ensure today
Posted 7 days ago | Updated 2 hours ago

Help Desk Support Service Specialist - Senior

NuAxis LLC

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Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 44 days ago | Updated moments ago

Help Desk Specialist (TS/SCI Required)

Dunhill Professional Search

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San Antonio, Texas, USA

Full-time

Help Desk Specialist - Top Secret SCI Required Onsite - San Antonio, TX We are looking for an entry level Help Desk Specialist to support one or more proprietary software applications. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident, and ensures the customer contract informa
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Posted 10 days ago | Updated 2 hours ago

Help Desk Specialist, 3-6 Month Temporary Position - R

Next Step Systems

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Phoenix, Arizona, USA

Contract

Help Desk Specialist, 3-6 Month Temporary Position, Phoenix, AZ We are currently looking for 2 Help Desk Specialist candidates for a 3-6 month temporary position. Candidates must have either an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Specialist Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer sup
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Posted 18 days ago | Updated 1 day ago

Help Desk Specialist

Dunhill Professional Search

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San Antonio, Texas, USA

Full-time

Help Desk Specialist Remote - SATX Secret Clearance* Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident, and ensures the customer contract information is accurate and complete. Performs basic user-problem analyses f
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Posted 22 days ago | Updated 2 hours ago

Desktop Support/ Help Desk Support

Zolon Tech Solutions Inc

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Boston, Massachusetts, USA

Contract

Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.Resolves technical problems and answers queries by telephone in sup
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Posted 7 days ago | Updated 21 hours ago

Support Specialist

R2 Technologies, Inc.

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Plano, Texas, USA

Full-time

Our client DFW based client is a non-profit organization that has been around for over 50+ years. They are hiring a Support Specialist. This company is a community leader in providing responsive, innovative educational solutions. Work in a dynamic environment with colleagues all striving to give children the best learning experiences possible. Here s how you will impact the company: Support school administrative and technical staff through the on-boarding and on-going computer management process
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Posted 53 days ago | Updated 20 hours ago

Network/Systems Support Specialist, MSP - M

Next Step Systems

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Centreville, Virginia, USA

Full-time

Network/Systems Support Specialist, MSP, Centreville, VA Initial training period for this Network/Systems Support Specialist position would be onsite, then hybrid onsite/remote. Company provides highly competitive benefits package. We are looking for candidates with experience working for MSPs (Managed Services Providers) and technical skills in Active Directory, Office 365, Sys Admin, ConnectWise (or other ticketing systems), and Windows. We are looking for candidates with 4-5 years of experi
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Posted 2 days ago | Updated 1 day ago

IT Help Desk Specialist - M

Next Step Systems

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Boca Raton, Florida, USA

Full-time

IT Help Desk Specialist, Boca Raton, FL We are looking for an IT Help Desk Specialist guru to provide support for our customers. The IT Help Desk Specialist should have a mix of technical and customer service skills and be passionate about technology and helping people. The right IT Help Desk Specialist should want to expand their knowledge in the IT field. This position is 100% onsite and local travel is required. IT Help Desk Specialist Responsibilities: - Provide response to customer issue
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Posted 8 days ago | Updated 1 day ago

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

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Sioux Falls, South Dakota, USA

Full-time

Description: Our TEKsystems client is requesting a Helpdesk Analyst to provide migration support for end users as the migrations are adding volume to the current Service Desk until the end of 2024 with potential for extension. Helpdesk Analysts are located in Sioux Falls, SD and Des Moines, Iowa but are requesting additional headcount in Sioux Falls. Analysts will support walkup traffic and virtual (Zoom) support for remote employees for M365 migration. Skills: Active directory, Help desk, Custo
Posted 10 hours ago

Help Desk Support L-1

INSPYR Solutions

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Plymouth, Michigan, USA

Contract

Help Desk Support L-1 - Long Term Project - Plymouth, MITitle: Help Desk L1 Location: Plymouth, MI Duration: Long Term Project Compensation: $20-25/hr. Work Requirements: , Holders or Authorized to Work in the US Qualified candidates may send a copy of their resume (Word Format) to Job Description Provide first response/Level 1 Help Desk Support to guide and address various user problems. Troubleshoot network, M365, operating system, and hardware problems, including printer, laptop, and desktop.
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Posted 3 days ago | Updated 10 hours ago