Helpdesk Administrator Jobs

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Helpdesk Administrator

Motion Recruitment Partners, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Helpdesk Administrator An automation company, in Philadelphia, that works with some of the largest brand names in robotics and fortune 500 companies, is looking to hire a Helpdesk administrator on a contract basis. In this role you will be doing level 1 desktop support in a mixed Windows and Linux environment, setting up new computers, password resets, managing accounts in google suite, and supporting their 30 internal users. The client is looking for someone with a strong technical understandin
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Posted 60+ days ago | Updated 10 hours ago

IT Helpdesk Lead / IT Operations Administrator (Full-Time) (On-site from Day One)

Kyra Solutions

•

Orlando, Florida, USA

Full-time, Third Party

Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. If you are inte
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Posted 60+ days ago | Updated 22 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 4 days ago | Updated 22 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Wilmington, Delaware, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 9 days ago | Updated 22 hours ago

Help Desk Specialist

Astor & Sanders Corporation

•

Silver Spring, Maryland, USA

Full-time

Help Desk Specialist Systems Integration & Development (SID) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Help Desk Specialist. This is a full-time position based in the Silver Spring, MD area. Roles and Responsibilities: Windows Server 2019 support Hands on experience troubleshooting user Windows 10 systems, printers, servers, etc. This Desktop Support Specialist will handle level 1 & 2 tickets Work on multiple tickets or issues to satisfactory resolu
Posted 10 days ago | Updated 17 hours ago

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

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Sioux Falls, South Dakota, USA

Full-time

Description: Our TEKsystems client is requesting a Helpdesk Analyst to provide migration support for end users as the migrations are adding volume to the current Service Desk until the end of 2024 with potential for extension. Helpdesk Analysts are located in Sioux Falls, SD and Des Moines, Iowa but are requesting additional headcount in Sioux Falls. Analysts will support walkup traffic and virtual (Zoom) support for remote employees for M365 migration. Skills: Active directory, Help desk, Custo
Posted 11 hours ago

Incident Management Analyst

Cynet Systems

•

Bloomington, Illinois, USA

Third Party, Contract

We are looking for Incident Management Analyst for our client in Bloomington, IL Job Title: Incident Management Analyst Job Location: San Antonio, TX Job Type: Contract Job Description: Responsibilities: Managing critical events, which includes; facilitating triage calls to engage technical support teams, coordinating service restoration activities, and communicating all relevant details to key business and client stakeholders.Ensuring that our ITIL aligned Incident Management processes are foll
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Posted 1 day ago | Updated 21 hours ago

HelpDesk Delivery Manager

Nagarro Inc

•

New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
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Posted 28 days ago

Desktop Support/ Help Desk Support

Zolon Tech Solutions Inc

•

Boston, Massachusetts, USA

Contract

Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.Resolves technical problems and answers queries by telephone in sup
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Posted 7 days ago | Updated 23 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 35 days ago | Updated 22 hours ago

Customer Support Representative

Tranzeal, Inc.

•

San Diego, California, USA

Contract

Job Title: Customer Support Representative Location: San Diego, CAThis position requires to be onsite two days a week. Wednesdays and Thursdays are currently prominent but may change. must have: Technical background and ability to learn and absorb technology quickly.Great written and verbal communication skill.Prior experience working in a helpdesk environment over phone, using technical skills to resolve end user issues on a first call resolution basis.The ability to communicate effectively wi
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Posted 23 days ago

Help Desk Support at Columbus, OH

Virtusa Corporation

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Columbus, Ohio, USA

Full-time

Job/Skill requirement: Minimum 3+ years of Exp in Help Desk SupportExperience in the IT field, preferably in a help desk environment.A+ and/or Network+ certifications or the equivalent experienceAWS Cloud Practitioner certification preferred but not requiredPrior experience assisting a cloud migration preferred but not requiredStrong knowledge of ServiceNow, MSOffice Products, etc.
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Posted 23 days ago | Updated 19 hours ago

Help Desk Support L-1

INSPYR Solutions

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Plymouth, Michigan, USA

Contract

Help Desk Support L-1 - Long Term Project - Plymouth, MITitle: Help Desk L1 Location: Plymouth, MI Duration: Long Term Project Compensation: $20-25/hr. Work Requirements: , Holders or Authorized to Work in the US Qualified candidates may send a copy of their resume (Word Format) to Job Description Provide first response/Level 1 Help Desk Support to guide and address various user problems. Troubleshoot network, M365, operating system, and hardware problems, including printer, laptop, and desktop.
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Posted 3 days ago | Updated 11 hours ago

Help Desk II

Randstad Digital

•

Madison, Wisconsin, USA

Contract

job summary: Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this position provides guidance and performs research for the management and administration of the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wide responsibility includes the design and delivery of Microsoft solutions to meet business objectives, tenant technical requirements to create effective knowledge sharing, collaboration, and workflow solutions. l
Posted 14 hours ago | Updated 11 hours ago

Help Desk Support/Helpdesk Support

Arthur Grand Technologies Inc

•

Columbus, Ohio, USA

Contract, Third Party

Arthur Grand Technologies () is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. We are a minority owned staff augmentation and technology consulting company To keep our valued employees, w
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Posted 23 days ago | Updated 19 hours ago

Help Desk Manager (Sunrise)

Ledgent Technology

•

Coral Springs, Florida, USA

Contract

Ledgent Technology is seeking a Help Desk Manager on behalf of our client in the healthcare industry. Our client is a leading company dedicated to enhancing health outcomes through innovative technology and superior care. This role is based in Sunrise, Florida, and offers a dynamic work environment where technology meets healthcare. Job Description: We are looking for a Help Desk Manager to oversee our IT help desk team. This role involves managing all operations within a Zendesk environment to
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Posted 4 days ago | Updated 3 hours ago

Help Desk Analyst

Randstad Digital

•

Mechanicsburg, Pennsylvania, USA

Full-time

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Mic
Posted 3 days ago | Updated 11 hours ago

Desktop Administrator

Londen Insurance Group

•

Phoenix, Arizona, USA

Full-time

Desktop Administrator Position: Primary responsibilities Resolve help desk issues promptlyUpdate software on workstations and laptopsProcess new-hires and terminationsProvide VDI environment maintenanceProvide support for network and desktop printersPrioritize projects and help desk issues efficientlyMaintain inventory of hardware and softwareDocument all actions when troubleshooting and resolving issuesBe available to work non-business hoursCover the shift for our night print operator, as neede
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Posted 4 days ago

Help Desk Support II

Odesus

•

Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent II on a contract to hire basis. Remote OK but must reside in Southern CaliforniaMUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULEDSummary: The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1
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Posted 9 days ago | Updated 8 days ago

Help Desk

Randstad Digital

•

Scottsdale, Arizona, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue! With oversight, provides entry level production and non-production support of applications
Posted 2 days ago | Updated 11 hours ago