Help Desk Jobs

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Help Desk Analyst

Tri-Force Consulting Services Inc

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West Olive, Michigan, USA

Third Party, Contract

Title: IT Support Specialist Duration: 12 Months Location: West Olive, MI 49460 Note: This is an On-Site Role. Job Description: Assists customers by taking calls, accurately recording incidents, providing resolution over the phone and through remote assistance, triaging and escalating issues in a timely manner. Installs, configures, maintains, and troubleshoots computer equipment and software. Analyzes incidents and develops recommendations for eliminating reoccurring incidents. Develops docum
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Posted 1 day ago

IT Manager Helpdesk and ERP Applications

Jobot

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Philadelphia, Pennsylvania, USA

Full-time

This company is a well known financial services firm in the Philly area. Great benefits and quarterly bonus! This Jobot Job is hosted by: Alex Dickinson Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $90,000 - $140,000 per year A bit about us: This company is a stable software firm located in Philadelphia. This role works heavily in their business applications and end user support. It's a hybrid between help desk/support operations, along
Posted 1 day ago | Updated moments ago

Help Desk

Information Resource Group, Inc.

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Madison, Wisconsin, USA

Third Party, Contract

Role: Help Desk Location: Madison, WI. This position provides guidance and performs research for the management and administration of the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wide responsibility includes the design and delivery of Microsoft solutions to meet business objectives, tenant technical requirements to create effective knowledge sharing, collaboration, and workflow solutions. Responsibilities: Serving at the first point of contact for custom
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Posted 15 hours ago

Help Desk Support

Collabera LLC

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McLean, Virginia, USA

Contract

Day to Day: Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base Break/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which fail Installation of specialty software which is not already packaged in SCCM Removal of devices from the network as directed by Security Assess issues and diagnose problems with printers Install printer toner MUST HAVES: High School diploma wi
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Posted 22 hours ago | Updated 15 hours ago

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

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Sioux Falls, South Dakota, USA

Full-time

Description: Our TEKsystems client is requesting a Helpdesk Analyst to provide migration support for end users as the migrations are adding volume to the current Service Desk until the end of 2024 with potential for extension. Helpdesk Analysts are located in Sioux Falls, SD and Des Moines, Iowa but are requesting additional headcount in Sioux Falls. Analysts will support walkup traffic and virtual (Zoom) support for remote employees for M365 migration. Skills: Active directory, Help desk, Custo
Posted 12 hours ago | Updated moments ago

IT Help Desk - $31CTC - HYBRID (WI RESIDENT)

Chandra Technologies, Inc.

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Madison, Wisconsin, USA

Contract

Job Description: Corp to Corp Resumes are accepted. Location Requirement:MUST BE A WI RESIDENT OR WILLING TO RELOCATE. Local candidates or willing to relocate at candidate's expense. WI residents preferred. MUST BE A WI RESIDENT. Hybrid work model, candidates will be required to be onsite at least 50% of the time, rotating bi-weekly. Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this position provides guidance and performs research for the management a
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Posted 17 hours ago

Help Desk Support Spec IV

Protos IT

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Washington, District of Columbia, USA

Contract

title: Help Desk Support Spec IV location: Washington, DC, USA, 20002 Duration: 6+ Months, possible FTE. security clearance: PUBLIC TRUST interview: Phone interview Location: This position will be 100% onsite at the customer location(s) in Washington, DC. Clearance: Public Trust security clearance required (Secret Clearance highly desired). Must have: Past experience providing IT (Tier II) support in a Windows office environment Use of an ITSM ticketing system Excellent written and verbal comm
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Posted 22 hours ago

IT Trainer/Help Desk Support

TEKsystems c/o Allegis Group

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Richmond, Virginia, USA

Full-time

Req Information Duration 1 Duration Unit Year(s) Product Contract Job Title IT Trainer/Help Desk Support Description Determine skill gaps and training needs in consultation with district, regional, and OIM staff.Communicate skill gaps and training needs within the Provide training and support team to best develop learning strategies, content, and delivery that best fits the needs of the users.Demonstrate servant leadership through collaborative strategic and tactical planning to achieve holistic
Posted 1 day ago | Updated moments ago

Help Desk II

Randstad Digital

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Madison, Wisconsin, USA

Contract

job summary: Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this position provides guidance and performs research for the management and administration of the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wide responsibility includes the design and delivery of Microsoft solutions to meet business objectives, tenant technical requirements to create effective knowledge sharing, collaboration, and workflow solutions. l
Posted 15 hours ago | Updated moments ago

Help Desk Technician

Ledgent Technology

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San Diego, California, USA

Contract

Job Title: IT Help Desk Technician Job Location: San Diego, CA 92101 Job Type: 100% onsite; Part-Time - 3-6+ week contract Schedule: 8:00 am - 4:30 pm Tuesday and Thursday Salary: $22 - $26/hr Responsibilities: Provide high-quality end-user technical support for software and hardware. Investigate, diagnose, resolve, and recover from hardware/software problems. Assess, triage, research, and resolve incidents and requests related to application software products and infrastructure components. Cre
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Posted 12 hours ago | Updated moments ago

Help Desk Manager

Robert Half

•

Sioux Falls, South Dakota, USA

Full-time

Description We are recruiting for the role of a Help Desk Manager in Sioux Falls, South Dakota. In this crucial position, you will be managing the daily operations of our help desk team that handles T1/2 incidents, ensuring customer issues are resolved in a timely and effective manner. You will also play an instrumental role in optimizing our support processes, leading a team of support technicians, and maintaining a high level of customer satisfaction. Please apply now, call , or for immediate
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Posted 1 day ago | Updated moments ago

Help Desk Analyst

TEKsystems c/o Allegis Group

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Madison, Wisconsin, USA

Full-time

Job Title: Help Desk Analyst Location: Onsite in Madison, WI Shift: 4pm - 12:30am, Monday - Friday Primary Responsibilities: Provide customer service via phone, assisting with technical issues and troubleshooting.Log incident tickets into an IT service management system (ITSM).Use remote desktop control to assist users.Ensure strict adherence to documented policies and procedures. Required Skills and Experience: 6 months of experience in helpdesk support within an enterprise environment OR cust
Posted 2 days ago | Updated moments ago

Tier 2 Help Desk Analyst - 100% onsite

Integrity Consulting

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Greensboro, North Carolina, USA

Full-time

Job Description: Seeking a Tier 2 Help Desk Analyst for 100% onsite permanent position in Greensboro, NC. As the Tier 2 Help Desk Analyst, you will be expected to resolve T2 level help desk tickets and escalations from the help desk team. Expected support requests include but are not limited to; servers, workstations, copiers/printers, email flow, and vendor specific hardware and software. Responsibilities: Assists the Help Desk team to handle first level support of service requests in a profe
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Posted 2 days ago | Updated 17 hours ago

Help Desk

Randstad Digital

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Scottsdale, Arizona, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue! With oversight, provides entry level production and non-production support of applications
Posted 2 days ago | Updated moments ago

Help Desk Analyst

Randstad Digital

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Mechanicsburg, Pennsylvania, USA

Full-time

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Mic
Posted 3 days ago | Updated moments ago

Help Desk Manager (Sunrise)

Ledgent Technology

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Coral Springs, Florida, USA

Contract

Ledgent Technology is seeking a Help Desk Manager on behalf of our client in the healthcare industry. Our client is a leading company dedicated to enhancing health outcomes through innovative technology and superior care. This role is based in Sunrise, Florida, and offers a dynamic work environment where technology meets healthcare. Job Description: We are looking for a Help Desk Manager to oversee our IT help desk team. This role involves managing all operations within a Zendesk environment to
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Posted 4 days ago | Updated moments ago

Help Desk III

AE Business Solutions

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Madison, Wisconsin, USA

Contract

AE Business Solutions is seeking an experienced help desk technician to take on a long-term contract position in Madison! The successful help desk candidate will have experience in windows environments, ITIL/ITSM, and will be able to troubleshoot and resolve issues related to hardware and software. *All candidates MUST have at least 6 years' professional Help Desk experience, ITSM and ITIL experience, and be willing to work 100% onsite in Madison. *No C2C inquiries please AE Business Solution
Posted 11 days ago | Updated 5 hours ago

Help Desk Analyst

Robert Half

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Beloit, Wisconsin, USA

Full-time

Description We are in search of a proactive Help Desk Analyst to join our team in the Application Service Provider industry, situated in Beloit, Wisconsin. The role involves providing efficient customer service, managing ticketing systems, and troubleshooting basic technical issues. This position offers a contract to hire employment opportunity. Responsibilities: Provide top-notch customer service to customers, addressing their inquiries and issues promptly and accurately. Utilize ticketing sys
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Posted 3 days ago | Updated moments ago

Help Desk

System One

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McLean, Virginia, USA

Contract

ALTA IT has a Contract to Hire position open for a Helpdesk Specialist. Onsite in Tysons Corner, VA (4 days a week) 1 day in Arlington, VA Technical Support - Internal Provide in-office 1st and 2nd level Deskside IT support to the offices in Tysons Corner Troubleshoot and resolve hardware, software, application, network, user access, or related issues Create tickets and document all activities in helpdesk ticketing systems Escalate more complex problems or unresolved issues to next level of supp
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Posted 2 days ago | Updated 1 hour ago

Information Systems / Help Desk

Kforce Technology Staffing

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Milwaukee, Wisconsin, USA

Contract

RESPONSIBILITIES: Kforce has a client in Milwaukee, WI that is seeking an Information Systems Assistant/Help Desk. Summary: Under the supervision of the Information Systems Manager, the Information Systems Assistant/Help Desk provides front line customer service and support to the agency. They will ensure that requests for support are dealt with promptly and appropriately. This person effectively troubleshoots technical issues related to IT systems and applications. Installs and configures comp
Posted 2 days ago | Updated 1 hour ago