Help Desk II Jobs

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Help Desk II

Randstad Digital

Madison, Wisconsin, USA

Contract

job summary: Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this position provides guidance and performs research for the management and administration of the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wide responsibility includes the design and delivery of Microsoft solutions to meet business objectives, tenant technical requirements to create effective knowledge sharing, collaboration, and workflow solutions. l

Help Desk Analyst II

Robert Half

Los Angeles, California, USA

Contract

Description We are in need of a Help Desk Analyst II to join our team in Los Angeles, California. This role focuses on providing technical support and assistance to our clients, utilizing a variety of skills including Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, and Active Directory. This role offers a short term contract employment opportunity. The successful candidate will be expected to deliver high-quality customer service and technical solutions to our clients. Res

Help Desk Analyst II

Robert Half

Glen Allen, Virginia, USA

Full-time

Description We are in need of a Help Desk Analyst II to join our team based in Glen Allen, Virginia. This role involves providing second level support to our team members across various banking systems, making it an integral part of our operations. As a Help Desk Analyst II, you will be handling a wide range of tasks from assisting with password resets to providing first level support for all banking systems. Responsibilities: Deliver quality customer service to internal clients by providing a

Help Desk Analyst II

Robert Half

Augusta, Maine, USA

Contract

Description We are seeking a Help Desk Analyst II based in Augusta, Maine. This role involves providing critical support for our Windows-based systems and applications, ensuring optimal performance and user satisfaction. The position requires the ability to work remotely and occasionally on-site, as well as liaise with vendors as needed. Responsibilities: Provide desktop computer support to ensure optimal system performance Install application updates to keep software current and efficient Troub

Help Desk II

Apex Systems

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti

Help Desk Support II

Odesus

Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent II on a contract to hire basis. Remote OK but must reside in Southern CaliforniaMUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULEDSummary: The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1

Help Desk Analyst II

Robert Half

Itasca, Illinois, USA

Contract

Description We are in search of a Help Desk Analyst II to be part of our team in ITASCA, Illinois. The position plays a critical role in providing technical support to our team members. The ideal candidate will have extensive experience in handling Windows OS 10 Pro\11, Windows AD, DNS, DHCP, Azure, and O365 Admin. This role also requires the ability to work on MacBook\JAMF Pro, Linux OS, and Atlassian\Jira\Confluence. Responsibilities: Provide support for Windows OS 10 Pro\11, Windows AD, DNS,

Tier II Help Desk Analyst

SAIC

Las Vegas, Nevada, USA

Full-time

Job ID: 2406582 Location: LAS VEGAS, NV, US Date Posted: 2024-05-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Las Vegas, NV. Duties

Help Desk Technician II

General Dynamics Information Technology

Chantilly, Virginia, USA

Full-time

Help Desk Technician II Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician II you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Technician joining our team to support

Help Desk Analyst II

Robert Half

Wilmington, Delaware, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in Wilmington, Delaware. The role involves providing technical support for computer-related issues, maintaining telecommunications and mobile devices, and ensuring high-quality customer service. This position is crucial within our team, as you will be the first point of contact for resolving customer issues and maintaining the efficiency of our technical systems. Responsibilities: Provide quality tec

Help Desk Specialist II

Kforce Technology Staffing

Culver City, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Specialist II in Culver City, CA. Responsibilities: * Help Desk Specialist II will provide technical support to users of the company's IT systems, including computers, software, and peripherals * Provide technical support to employees experiencing issues with A/V and web conferencing solutions * Diagnose and resolve technical issues with equipment such as printers, scanners, desk phones, web conferencing equipment, and network eq

Help Desk Specialist II

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. . We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. . We believe happy employees do amazing work, so join our team NOW!. We are currently seeking a talented and motivat

HELP DESK MANAGER I/II/III

Central Michigan University

Mount Pleasant, Michigan, USA

Full-time

HELP DESK MANAGER I/II/ Position Number: S-3294 Position Summary: Promotes friendly, courteous, and professional service by analyzing and resolving problems forwarded to the Help Desk; provides escalated support for a broad range of IT services, including management of internal and external technical documentation, and administration of Help Desk related applications; provides supervision, evaluation, and professional development of staff as assigned. Required Qualifications: Help Desk Manager I

Help Desk Analyst II

Robert Half

Sacramento, California, USA

Contract

Description We are offering an opportunity for a Help Desk Analyst II in Sacramento, California. The primary role is to offer technical support in a secure, non-public access building. This role requires understanding and supporting a virtual desktop in a Citrix-based environment, answering IT related requests, and maintaining customer credit accounts. Responsibilities Maintain a secure work environment by adhering to safety standards, including wearing masks and gloves when required and saniti

Help Desk Analyst II

Robert Half

Mason, Ohio, USA

Contract

Description Robert Half is looking for Help Desk Analysts like you to join our team! This long-term contract / temporary employment opportunity is based in the Mason, Ohio area. If you have a can-do attitude and are looking to be part of a highly motivated team, this position is for you. Can you handle complex end-user support issues and provide support to team members by focusing and restoring service to the end users? This job might be for you. It is also important for you to understand ho

Help Desk Analyst II

Robert Half

Reading, Pennsylvania, USA

Full-time

Description Responsibilities: Deliver second-tier support via desk-side, remote, and on-site office assistance. Monitor recurring tickets to identify emerging trends and common issues. Collaborate with Technical Account Managers to resolve escalated customer concerns. Generate new knowledge base entries to enhance first-line issue resolution rates. Adhere to established protocols for managing incidents and fulfilling requests. Offer guidance and support for addressing escalated service matters.

Help Desk Analyst II

Robert Half

Wausau, Wisconsin, USA

Full-time

Description Robert Half is currently seeking an experienced IT Support Technician (Level 2) for our client located in Wausau, WI. This is a Direct/Permanent Hire role with our client. In this role you'll be responsible for providing top-notch technical support to internal and external customers. You'll be experienced in supporting integrated enterprise applications, troubleshooting hardware and software, and keeping users up and running. As this is a client-facing role, you'll be expected to ma

IT Help Desk Support II

Zachary Piper Solutions, LLC

Radnor, Pennsylvania, USA

Full-time

Piper Companies is seeking a IT Help Desk Support II to join a pharmaceutical company. This position is a long term contract role and is 4 days onsite and 1 day remote-Hybrid in Radnor, PA. The IT Help Desk Support II is responsible for the organization's daily operations, ensuring seamless new employee onboarding and critical global and local communications by partnering with every employee and external vendor. Responsibilities of the IT Help Desk Support II: Provide IT Level 1 & 2 suppor

Help Desk Analyst II

Robert Half

Miami, Florida, USA

Full-time

Description Robert Half is looking for Help Desk Analysts like you to join our team! This long-term contract / temporary to hire employment opportunity is based in the Miami, Florida area. We're looking for some with a can-do attitude who is looking to be part of a highly motivated team, so if that's you, apply today! This job requires you to handle complex end-user support issues and provide support to team members by focusing and restoring service to the end users. It is also important for

Specialist, Information System Security II, SISS2/ Tier II Helpdesk Specialist

Peraton

Fort Meade, Maryland, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,