Help Desk Analyst Jobs

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Help Desk Analyst

Tri-Force Consulting Services Inc

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West Olive, Michigan, USA

Third Party, Contract

Title: IT Support Specialist Duration: 12 Months Location: West Olive, MI 49460 Note: This is an On-Site Role. Job Description: Assists customers by taking calls, accurately recording incidents, providing resolution over the phone and through remote assistance, triaging and escalating issues in a timely manner. Installs, configures, maintains, and troubleshoots computer equipment and software. Analyzes incidents and develops recommendations for eliminating reoccurring incidents. Develops docum
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Posted 1 day ago

Help Desk Analyst

Robert Half

•

Little Rock, Arkansas, USA

Full-time

Description We are in search of a Help Desk Analyst to be part of our team based in Little Rock, Arkansas. This role involves diagnosing and resolving unique, nonrecurring problems associated with application software and operating systems. It also includes managing computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment. Responsibilities: Diagnose and resolve unique, nonrecurring problems associated with application software and ope
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Posted 13 hours ago | Updated 1 hour ago

Help Desk Analyst II

Robert Half

•

Los Angeles, California, USA

Contract

Description We are in need of a Help Desk Analyst II to join our team in Los Angeles, California. This role focuses on providing technical support and assistance to our clients, utilizing a variety of skills including Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, and Active Directory. This role offers a short term contract employment opportunity. The successful candidate will be expected to deliver high-quality customer service and technical solutions to our clients. Res
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Posted 1 day ago | Updated 1 hour ago

Partner Helpdesk Analyst

Software Guidance & Assistance

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Draper, Utah, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Partner Helpdesk Analyst for a Contract assignment with one of our premier Financial Services clients in Salt Lake City, UT. Our Client's Senior Service Desk team provides the highest level of technical support to the top executives of the firm globally operating 24/7 and 365 days a year. The team works in a high paced environment and collaborates with various teams globally to provide in and out of office technical support for
Posted 1 day ago | Updated 1 hour ago

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

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Sioux Falls, South Dakota, USA

Full-time

Description: Our TEKsystems client is requesting a Helpdesk Analyst to provide migration support for end users as the migrations are adding volume to the current Service Desk until the end of 2024 with potential for extension. Helpdesk Analysts are located in Sioux Falls, SD and Des Moines, Iowa but are requesting additional headcount in Sioux Falls. Analysts will support walkup traffic and virtual (Zoom) support for remote employees for M365 migration. Skills: Active directory, Help desk, Custo
Posted 12 hours ago | Updated moments ago

French Bilingual Helpdesk Analyst

Tricon Solutions

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Cranberry Township, Pennsylvania, USA

Full-time, Part-time, Contract, Third Party

Location: 400 Bertha Lamme Drive, Cranberry Township, PA - 16066 Type: 4 months contract on W2 with intention to extend Onsite/Remote: The job is currently in office on Tuesdays, Wednesdays, and Thursdays and remote work from home on Monday and Friday. We have 3 days of indoor training at the Cranberry location and then the contractor will work remote. This is subject to change at any time. Because of this, applicants would need to be able/willing to come into the Cranberry office if regulatio
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Posted 1 day ago | Updated 16 hours ago

Help Desk Analyst I

Robert Half

•

Cold Spring, Minnesota, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst I in the manufacturing industry. This role is based in Cold Spring, Minnesota, and requires on-site attendance with no exceptions. The Help Desk Analyst I will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responsibilities: Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Offer technical assistance an
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Posted 1 day ago | Updated 1 hour ago

Help Desk Analyst

SNI Technology

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Centennial, Colorado, USA

Full-time

Job Description SNI is seeking an IT Technician with a valued client in West Denver. The IT Technician will handle Desktop Support tasks for the IT Department. Key Responsibilities: * The IT Technician will be responsible for the installation for all PC hardware for the end users. * The IT Technician will handle the assistance of the installation of network hardware in conjunction with the system administration. * The IT Technician will be responsible for performing routine backup tasks. * The
Posted 3 days ago | Updated 2 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

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Madison, Wisconsin, USA

Full-time

Job Title: Help Desk Analyst Location: Onsite in Madison, WI Shift: 4pm - 12:30am, Monday - Friday Primary Responsibilities: Provide customer service via phone, assisting with technical issues and troubleshooting.Log incident tickets into an IT service management system (ITSM).Use remote desktop control to assist users.Ensure strict adherence to documented policies and procedures. Required Skills and Experience: 6 months of experience in helpdesk support within an enterprise environment OR cust
Posted 2 days ago | Updated moments ago

Help Desk Analyst II

Robert Half

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Glen Allen, Virginia, USA

Full-time

Description We are in need of a Help Desk Analyst II to join our team based in Glen Allen, Virginia. This role involves providing second level support to our team members across various banking systems, making it an integral part of our operations. As a Help Desk Analyst II, you will be handling a wide range of tasks from assisting with password resets to providing first level support for all banking systems. Responsibilities: Deliver quality customer service to internal clients by providing a
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Posted 2 days ago | Updated 1 hour ago

Helpdesk Analyst - M

Next Step Systems

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Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.
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Posted 2 days ago | Updated 1 day ago

Tier 2 Help Desk Analyst - 100% onsite

Integrity Consulting

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Greensboro, North Carolina, USA

Full-time

Job Description: Seeking a Tier 2 Help Desk Analyst for 100% onsite permanent position in Greensboro, NC. As the Tier 2 Help Desk Analyst, you will be expected to resolve T2 level help desk tickets and escalations from the help desk team. Expected support requests include but are not limited to; servers, workstations, copiers/printers, email flow, and vendor specific hardware and software. Responsibilities: Assists the Help Desk team to handle first level support of service requests in a profe
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Posted 2 days ago | Updated 17 hours ago

Tier 2-3 Help Desk Analyst - M

Next Step Systems

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Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi
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Posted 2 days ago | Updated 1 day ago

Help Desk Analyst

Randstad Digital

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Mechanicsburg, Pennsylvania, USA

Full-time

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Mic
Posted 3 days ago | Updated 1 hour ago

Tier II Help Desk Analyst

SAIC

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Las Vegas, Nevada, USA

Full-time

Job ID: 2406582 Location: LAS VEGAS, NV, US Date Posted: 2024-05-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Las Vegas, NV. Duties
Posted 8 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Salem, New Hampshire, USA

Full-time

Description Job Title: Help Desk Analyst (Service Channel Experience) Location: Salem, NH (Onsite) Employment Type: Temporary to Permanent Job Description: We are seeking a Help Desk Analyst with expertise in utilizing Service Channel software to join our team in Salem, NH. This role offers the opportunity to become an integral part of our organization, contributing to the smooth operation of our service management system. The ideal candidate will have a strong background in help desk suppor
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Posted 6 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Beloit, Wisconsin, USA

Full-time

Description We are in search of a proactive Help Desk Analyst to join our team in the Application Service Provider industry, situated in Beloit, Wisconsin. The role involves providing efficient customer service, managing ticketing systems, and troubleshooting basic technical issues. This position offers a contract to hire employment opportunity. Responsibilities: Provide top-notch customer service to customers, addressing their inquiries and issues promptly and accurately. Utilize ticketing sys
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Posted 3 days ago | Updated 1 hour ago

Help Desk Analyst I

Robert Half

•

Urbandale, Iowa, USA

Contract

Description We are offering a role for a Help Desk Analyst I located in URBANDALE, Iowa. This position is part of the telecom industry and provides IT support within a Microsoft-centric infrastructure. This role offers a short term contract employment opportunity where you will be responsible for managing user desktop issues, peripheral devices, and applications to ensure smooth daily operations. Responsibilities: Demonstrate strong work ethic and drive, showing reliability and dedication to del
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Posted 2 days ago | Updated 1 hour ago

Help Desk Analyst I

Robert Half

•

Billerica, Massachusetts, USA

Full-time

Description We are searching for a skilled Help Desk Analyst I to join our team located in North Billerica, Massachusetts. This position offers a contract to hire employment opportunity. As a Help Desk Analyst, you will be responsible for triaging user issues using various software such as Office 365, Case Systems Management Software, and Bomgar (Beyond Trust) - Remote Support Software. This role is within the telecom provider industry and requires expertise in various skills including Citrix Te
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Posted 7 days ago | Updated 1 hour ago

Help Desk Analyst

Fast Tracking Solutions

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Rochester, New York, USA

Contract

** This is a 6-month Contract-To-Hire opportunity** Benefits provided for the contract portion of this role include: Excellus BCBS Medical & Vision insurance, accrued PTO, paid holidays. Job Overview: We are seeking a Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support and assistance to end-users. This is an excellent opportunity for someone with strong analytical and problem-solving skills, as well as a passion for customer servic
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Posted 10 days ago | Updated 7 days ago