Help Desk Analyst II Jobs in Charlotte, NC

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Financial Analyst II - Stress Testing Team

USAA

Charlotte, North Carolina, USA

Full-time

Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything w

Data Analyst II

London Stock Exchange Group

Charlotte, North Carolina, USA

Full-time

Reference Data & Analytics is part of the Benchmarks & Indices Operations. The Reference Data & Analytics is a client focused, technology enabled team, producing High value & unique analytics & data derivations to drive insight and value to our internal and external partners. Reference Data & Analytics is responsible for creating LSEG Intellectual Property by generating ICB Classifications, Free Float and similar data fields based on data standardization from raw data. This is an Office based ro

Level I/II Help Desk Support

DMB Associates

Charlotte, North Carolina, USA

Full-time

Looking for a Level I/II Help Desk Support with at least 4-7 years of experience providing phone support on hardware and software issues for global users. Must be proficient with Active Directory, Windows 10, & Office 365. Support PC and MAC hardware, printers, and mobile devices. Strong working knowledge of networking, wireless, servers, telecomm and security concepts. Ideal individual will have a degree in Computer Science, Technical Certifications (MCSE, MCP, ITIL, A+) possess a "can do" atti

Cyber Security Analyst II

Zachary Piper Solutions, LLC

Remote

Full-time

Piper Companies is looking for a Cyber Security Analyst II for a health insurance company in New Jersey for a 100% Remote, Full-Time Opportunity. Responsibilities for the Cyber Security Analyst II: Actively search for malicious internal and external threats working with the CSA I & IIs to ensure 24/7/365 Cyber Security Operations Center (CSOC) support and be the Tier 3 CSOC Analyst Monitor the effectiveness of the Enterprise wide information security program Mentor security analysts regarding r

IT Information Tech - Data Analyst II ( 100% Remote)

Windstream

Remote or Rochester, New York, USA

Full-time

Job Description Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network. Windstream Enterprise is a leading managed services provider providing strategic communications and security prod

Systems Analyst II (Timekeeping & Payroll)

Kinetix

Remote

Full-time

We are searching for a Systems Analyst /Timekeeping & Payroll -- someone who works well in a fast-paced setting. In this position, you will manage and administer Kronos Workforce System including integrations, configuration, testing, debugging, and identifying system enhancements. This role will collaborate with IT and customers to identify current operation procedures and to clarify program objectives as well as troubleshoot issues and offer solutions to optimize their use of Kronos. Additional

Service Desk Analyst II

Kforce Technology Staffing

Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

Information Security Analyst II

Precision System Design Inc.

Remote or Cleveland, Ohio, USA

Contract

Our direct, F100 client is looking for an Information Security Analyst to join their organization in a long-term contract position. This role is open to remote candidates within the US (position will generally follow EST hours)! In this role, you will assist with administering, supporting, and reporting on information security systems and supporting the development of security controls to protect information from unauthorized modification or loss. Primarily, this will include assisting in Info

Incident Response Analyst II

The DigiTrust Group

Remote

Full-time

The DigiTrust Group is revolutionizing cyber security and we're looking for an Incident Response Analyst II to join our growing team. We re hackers at heart and we re on a mission to defend global organizations against information security threats. As an Incident Response Analyst II, your efforts will prevent the capabilities of nation-state and organized crime threat actors targeting global organizations. You ll drive fast and effective incident identification, response and remediation utilizin

Systems Operations Manager/Production Support Manager

Acruex Inc.

Charlotte, North Carolina, USA

Contract, Third Party

Hi There, We have urgent opening with our direct client Job Title :: Systems Operations Manager/Production Support Manager/Splunk Manager Work Location :: Charlotte - 601 S. Tryon Street (601 S. Tryon Street, Charlotte, NC 28202)/ Onsite in Charlotte minimum 3 days a week Duration : 08+ months Note North Carolina Candidat's only Must have skills Dynatrace Splunk AWS Help Desk Mandatory Skills :: **Strong analytical skills - able to triage an issue - own a problem through resolution prior

IT Support Technician

TEKsystems c/o Allegis Group

Fort Mill, South Carolina, USA

Full-time

Description: Our client seeking a IT Support Technician. As an IT Support Technician, you will provide direct technical support to end users via phone, email, walk-up and web on all IT based systems, including but not limited to :Email, PC Network systems, Microsoft Office products, Printing, Scanning, Faxing, basic computer hardware systems, and web systems. DUTIES & RESPONSIBILITIES: - Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problem

NOC Technician

TEKsystems c/o Allegis Group

Charlotte, North Carolina, USA

Full-time

TEKsystems is looking for Network Operations Technician for one of our top clients in the Charlotte, NC area. They offer stability, growth, updated technology and more. This role will be working 3rd shift. See the top skills & job description below. Top Skills 1.) 1+ years of Network Operations Experience- Cisco and Voice, or can have strong service desk experience 2.) Understanding of WAN, LAN, Voice and networking systems 3.) Advanced organizational skills/ ability to multitask Job Responsibi

Tier 1 Customer Support

TEKsystems c/o Allegis Group

Charlotte, North Carolina, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! ** Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high volume of inquiries about the company's products or services,

NOC Technician

TEKsystems c/o Allegis Group

Charlotte, North Carolina, USA

Full-time

SHIFT IS 1-10AM OR 2AM - 11AM The team is looking to bring on 1 Network Operations Technicians to provide management and support of the company's Data, Voice, Security, and Wireless networks. Work as part of a network operations center to maximize stability, availability, and functionality of the production environment as well as provide inbound support for network related issues. Assist in supporting routine moves, adds, and changes within the company's network. Top Skills' Details 1.) 1+ years

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

System Administrator

AIMIC Inc.

Remote or Oregon City, Oregon, USA

Contract

Job Title: System Administrator Level 3 Client: State of Oregon Location: (Remote*) - (Onsite required monthly 2 times) 867 Hawthorne Ave SE, Salem, Oregon 97301 Pay Rate: $64/Hr. on W2, without benefits. Duration: 06 Months - (The length of this assignment is not to exceed 6 months) Work Schedule This position will have the opportunity for a hybrid (remote and in-office) work location schedule; in-office work will be predominately from Treasury s Salem office. The schedule will be approximatel

Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk

Cyber Sphere LLC

Remote

Contract, Third Party

Job title: Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk Location: Remote - ESTcontract to hire HCM config engineer Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, defining concurrent programs, defining value sets, defining

Sr Oracle HR Functional Consultant

Spectrum

Charlotte, North Carolina, USA

Full-time

When working through a challenge, are you analytical, thoughtful, and calm? Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? If you value building relationships with credibility and confidentiality, our team would love to meet you. Spectrum keeps more than 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet , TV, mobile, and voice. Our team plays the integral

Sr/Lead. Data Scientist-LLM, Generative AI

Rackera Inc

Remote

Contract

Role: Sr/Lead. Data Scientist-LLM, Generative AI Remote 15+ years experience. Need only Senior / Lead experienced Candidates. H1B , H1B T , , and all EAD's Required Skillsets: Analytics, Machine Learning, Full-stack data science Exposure to deep learning, reinforcement learning and neural networks Exposure to LLM and Generative AI Exposure to Document extraction and chat Hands on Linux, python, and open-source skills are required Databricks, MLOps, High-performance data engineering, and Securit