Overview The Security Operations Center Manager will provide oversight and direction to the team of Security Analysts monitoring All Covered client networks and systems as part of the full suite of Managed Security services. The SOC Manager is also responsible for the management of SOC personnel with regards to compliance to processes and procedures, interaction and escalation with 3rd parties, and ensuring case handling through remediation of the Network Operation Center (NOC), Remote Support
Hello, Greeting for the day, We have an open contract role with our direct client. If you are interested, please share your updated profile and the best time to reach you. Please take a look at the job description below. Job Title: Senior Functional SME with ( Must have experience with Fiserv Commercial Center) Location: Hartford, CT 100% Remote Duration: Long Term Hiring Process: Video Call Overview: We are seeking a highly skilled and experienced professional to join as a Functional SME for
Job Title: FOC (Facilities Operations Center) Engineer (DC Focused) Duration:6-month CTH Location: 100% Remote Primary Responsibilities Manage, direct, and coordinate stakeholder calls during incident response to ensure efficient return to normal, and information distribution. Act as the liaison and point of contact for vendor interactions, including emergency response, scheduled maintenance, and scope of work/contracting. Provide oversight of disaster recovery testing and ensure this is being c
Title: Team center PLM Business Process lead/Solution Architect Pay rate: $55/hr W2 or $63 /hr C2 / 1099 Location: Fully Remote Duration : 3 - 6 months Note : This is part time job who can work 2 hrs a day i.e 10 hrs a week Note : Need past experience with medical Device or Pharma or life Science Industry
Nice cxone experience Able to configure nice cxone workflows for contact centres use cases Able to maintain nice cxone based solutions and support various contact center agents Able to create nice cxone reports for various product components Mentor junior analysts Able to adopt new service/ product sets of nice cxone suite Able to work and support amazon connect technology Great communication skills Able to handle the business stakeholder meetings on their own.
Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Job Summary The Principal Consulting Engineer will ensure the solution is implemented as designed to the customer's satisfaction and appr
Immediate need for a talented Solutions Center Representative. This is a 12+ Months contract opportunity with long-term potential and is located in Columbus ( Remote) . Please review the job description below and contact me ASAP if you are interested. Job ID: 24-25500 Pay Range: $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Receives and responds to inc
Required Skills: Bachelor s degree in computer science, Information Technology, or a related field.Minimum of 3-5 years of experience in managing and supporting contact center platforms such as Kore.ai, Genesys, or Five9.Proficient in the use and administration of contact center platforms like Kore.ai, Genesys, and Five9.Strong understanding of VoIP technologies, CRM software, and database management.Experience in programming languages relevant to API integration and automation (e.g., Python, Ja
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Job Title: Amazon Contact Center, Sales/PreSales Executive Location
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is com
Who we are: ShorePoint is a fast-growing, industry recognized, and award-winning cybersecurity services firm with a focus on high-profile, high-threat, private and public-sector customers who demand experience and proven security models to protect their data. ShorePoint subscribes to a work hard, play hard mentality and celebrates individual and company successes. We are passionate about our mission and going above and beyond to deliver for our customers. We are equally passionate about an envi
DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package. Visit our website at: ;nbsp; Human Center Design Lead Candidate must have or be willing to obtain a Public Trust Clearance Key Tasks: Responsible for leading Human-Centered Design efforts across the project. Champion the importance of u
Security Operations Center (SOC) Analyst II As technology continues to advance so does the threat landscape. Attackers are now using more sophisticated tactics to evade security controls. As a result, we must also continue to advance capabilities in threat detection and monitoring systems. The SOC Tier II Analyst is responsible for monitoring, analysis, response, and escalation of security incidents and events. The Security Operations Center is the first line of detection and defense which act
Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to Amazon Connect, Five9 or similar contact center.Salesforce Integration: Collabor
Enterprise Command Center Consultant for a highly complex implementation of Oracle Financials for a Federal client. This position is 100% remote and requires no travel. Ideal candidate would have: 8+ years of Oracle ERP experience (R12)Cross functional knowledge including iProcurement, Purchasing, Payables, CLM, Projects, Project Contracts, General LedgerTechno-functional knowledge of Oracle Enterprise Command CentersKnowledge of installation process of out of the box Command CentersTechnical
Job Role: Cloud Contact Center Architect Location: Remote Job Type: Full-time Only Interview: Webcam Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing s
Role: Cloud Contact Center Architect Location: Remote Max Rate: $140K FTE Only Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to A
Role: Lead Gupta SQL/Centura Technical Consultant Location: Remote Visa: (No Visa Transfers) Candidate should have Lead experience. Required: Centura, Mainframe Strong knowledge of infrastructure and applications software built using Mainframes and client server technologies. Good experience building and managing applications built using Gupta SQL Developer and experience with various DBMS, High technical aptitude. Demonstrated experience performing reverse engineering custom applications.