Contact Center Solution Architect Jobs

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Contact Center Solution Architect

Sky Consulting Inc

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Tualatin, Oregon, USA

Contract

This is a W2 contract, Hourly rate with Medical+ Dental + Vision benefit. No Sponsorship is available now or in the future. (No C2C or 3rd party sales recruiter enquiries) Title: Senior Solutions Architect Location: Tualatin, OR Duration: 6 month contract . HYBRID- Work Hours: 40 hours. Local for now This position has the opportunity for an extension or FTE. Overview: Certification Requirements (Any Preferences): Cisco Certified Solutions Architect, AWS Certified Solutions Architect, Genesy
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Posted 18 days ago | Updated 22 hours ago

Team center solution Architect

Talentmovers Inc

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Hillsboro, Oregon, USA

Full-time, Third Party

Title : PLM Solutions Architect Location : Hillsboro, OR ( Day 1 onsite) Sell rate :On C2C Note : WE need Strong TC Architect. JD : PLM (Product Lifecycle Management) Solution Architect in the semiconductor industry plays a crucial role in designing and implementing effective solutions to manage product development, manufacturing, and lifecycle processes. Let s delve into the key responsibilities and skills associated with this role: Number of years of experience: 15 Years in Teamcenter impleme
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Posted 18 days ago | Updated 8 days ago

Cloud Contact Center Architect

PeopleNTech

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Remote

Full-time

Role: Cloud Contact Center Architect Location: Remote Max Rate: $140K FTE Only Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to A
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Posted 17 days ago

Cloud Contact Center Architect

PeopleNTech

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Remote

Full-time, Third Party

Job Role: Cloud Contact Center Architect Location: Remote Job Type: Full-time Only Interview: Webcam Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing s
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Posted 16 days ago

Senior Solutions Architect - Contact Center

Maven Workforce

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Tualatin, Oregon, USA

Contract

Summary HYBRID- Work Hours: 40 hours. Local for now This position has the opportunity for an extension or FTE. Overview: Certification Requirements (Any Preferences): Cisco Certified Solutions Architect, AWS Certified Solutions Architect, Genesys Certified Architect, or similar are a plus.How many years of experience are you looking for?: 5+We are looking for an experienced Contact Center Solution Architect to join our Customer Application team.As the Solution Architect, we are seeking someone
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Posted 21 days ago

Cloud Contact Center Architect

Nityo Infotech Corporation

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Remote

Full-time, Third Party

Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to Amazon Connect, Five9 or similar contact center.Salesforce Integration: Collabor
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Posted 15 days ago | Updated 2 days ago

OMNI Channel, Contact Center, Provider Data Management

Infinite Computer Solutions (ICS)

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Remote

Full-time

OMNI Channel, Contact Center, Provider Data Management experience Location : 100% Remote Term : Fulltime/Permanent Job Description: 8-10 years Business Analyst experience in the healthcare domain.OMNI Channel, Contact Center, Provider Data Management experience.Requirements elicitation and user story writing skills.Excellent communication, presentation, meeting facilitation, and planning and prioritization skills.Work independently as well as within a team, with limited supervision.Understand M
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Posted 2 days ago | Updated 1 day ago

Contact Center Engineer w/ Nice CXone Or Five9

i-Connectresources, Inc.

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Columbus, Ohio, USA

Full-time

Hello All, Looking for strong resource on CCE - Contact Center Engineer with NiceOne Or Five 9 experience Strong UC background preferred.
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Posted 11 days ago

Contact Center Technology Engineer

Judge Group, Inc.

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Charlotte, North Carolina, USA

Full-time

Location: Charlotte, NC Salary: $60.00 USD Hourly - $65.00 USD Hourly Description: Contact Center Technology EngineerLocation: Charlotte, NC | Irving, TX | Columbus, OH | Chandler, AZ About Us: At CLIENT, we're seeking a skilled Contact Center Technology Engineer to join our team. If you have experience with contact center technologies, strong SRE skills, and excellent communication abilities, we'd love to hear from you! Top 3 Requirements: Contact Center Technology Experience:Demonstrated
Posted 8 days ago | Updated 3 hours ago

Contact Center Routing Systems Analyst

Wells Fargo

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Charlotte, North Carolina, USA

Full-time

About this role: Wells Fargo is seeking a Contact Center Routing Systems Analyst to help design, build, and launch the routing platforms for our new Enterprise Level Cloud-Based Contact Center. Learn more about the career areas and lines of business at wellsfargojobs.com . In this capacity the analyst would also support our Existing Contact Center Routing platform as we migrate to Cloud based contact center. In this role, you will: Lead complex initiatives to provide technological solutions with
Posted 4 days ago | Updated 3 hours ago

Design Architect - Contact Center

Red River Technology LLC

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Remote

Full-time

Red River is seeking a Design Architect to join our growing team! This position serves as a technical authority on Contact Center consulting and is experienced in translating client business needs into technology solutions. The Design Architect (DA) represents Red River as the industry subject matter expert on customer opportunities and aligns with Pre-Sales and Sales to help determine project scope, technical specifications and requirements. The DA supports the offer portfolio, service catalog
Posted 60+ days ago | Updated 15 days ago

Contact Center Analyst

Kforce Technology Staffing

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New York, New York, USA

Full-time

RESPONSIBILITIES: Kforce is working with a client in search of a Contact Center Analyst to join their team! This position is full time, direct hire, and on-site 2-days a week in New York, NY. Summary: The Contact Center Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration, and effective communication with contact center leadership across the enterprise. Through knowledge of call center systems, such as CRM and telephony platform
Posted 2 days ago | Updated 2 hours ago

Principal Consulting Engineer- Contact Center

CDW

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Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Job Summary The Principal Consulting Engineer will ensure the solution is implemented as designed to the customer's satisfaction and appr
Posted 2 days ago | Updated 4 hours ago

Contact Center Technician

iSpace, Inc

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Cary, North Carolina, USA

Contract

Title: Contact Center Technician Location: Cary, NC (100% Onsite) Duration: 3-6 Months Contract -To-Hire Rate Range: $20 - $25 per hour on W2 Job Description: The Contact Center Technician will provides customer facing support to the customers for technical needs using web-based suite of tools and resources.Support client websites, and Client web-based services through telephone, e-mail, and chat.Troubleshoot issues and feedback by existing Users and/or development teams.Interact with customers
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Posted 34 days ago | Updated 16 hours ago

Digital Support Systems Analyst (Contact Center)

First National Bank

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Pittsburgh, Pennsylvania, USA

Full-time

Primary Office Location: 503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Position Title: Digital Support Systems Analyst Business Unit: Retail Operations Reports to: Varies by Assignment Position Overview: This position is responsible for supporting Contact Center technology, systems, reporting generation, and agent scheduling in a work force management environment. The incumbent reviews data and analytics to
Posted 23 days ago | Updated 15 hours ago

Project Manager 1 (Call Center/Contact Center)

Connect Tech+Talent

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Remote

Full-time

Project Manager 1 Remote Contract The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies. Responsibilities of a Project Manager role may include: Planning, executing, and monitoring project activities, including project scope, budget, sche
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Posted 60+ days ago | Updated 4 days ago

Speech Scientist (IVR , UX , Contact Center )

PropelSys Technologies LLC.

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Remote

Full-time, Part-time, Contract, Third Party

Principal Engineer (Speech Scientist) , IVR , Contact Center Long term project Remote Direct Client Description: What you'll be doing As the UX/CX Designer Principal Engineer (PE), you will be part of Verizon's Professional Services (PS) team. The PS team implements and maintains both Verizon hosted and premise solutions which contribute to millions in Verizon revenue. The solutions are critical to our customers (Verizon's Enterprise, Medium Business, and Government) so our focus is to consul
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Posted 11 days ago | Updated 10 hours ago

Business Account Specialist (Customer Contact Center)

Apidel Technologies

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Providence, Rhode Island, USA

Contract

Job Purpose and Description: The Business Account Specialist will be an integral part of the Customer Gas Connections Team and work directly with Commercial and Residential customers that request new gas connections in Rhode Island. The purpose of this role is to be the first point of contact for the customer and provide information and clarity on how to apply for a Gas Service and pre-screen the customer to see if gas service is feasible. They will clearly guide customers through the gas connec
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Posted 11 days ago

IVR Application Developer (Contact Center)

Zele Cloud

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Meridian charter Township, Michigan, USA

Contract

Job Description Title: Senior Application Developer (Customer Service Team) Location: Dearborn, MI (Hybrid) Duration: 12 Months with possible extension The ideal candidate should have at least 5 years of experience in one or more of the following: Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)Software development in an object orientated programming language; ability to des
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Posted 22 days ago

Contact Center Application Analyst

Randstad Digital

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Cedar Rapids, Iowa, USA

Full-time

job summary: Experience with CRM software, telephony systems, and other contact center technologies. Experience in healthcare-specific contact center software and platforms. Other skills/knowledge: Relevant certifications such as CompTIA Healthcare IT Technician, HealthIT Certified Professional, or similar credentials. Understanding of Contact Center applications modules. Proficiency in analyzing complex business requirements and translating them into technical solutions. Experience in troubl
Posted 60+ days ago | Updated 1 hour ago