How Business Services Grew into Ideal Employers

It’s a complicated world. Unless a business keeps careful watch on emerging trends, it risks destruction. In order to move forward in a complicated environment, many firms engage business services companies such as IBM and Deloitte. Business services firms not only provide technical assistance and knowledgeable contractors, but can also provide strategic insight.

Those contractors, many of whom are business analysts, perform everything from strategic planning and data analysis to figuring out the most optimal workflows and market approaches. Sometimes they build apps or even entire platforms for clients. IBM, our top employer in the business-services factor, offers third-party developers a toolkit for interacting with Watson, its massive (and growing) artificial-intelligence project.

As technology evolves, and businesses demand greater insight from data and tools, the pressure on business-services firms to deliver will only become more complex. Ryan Anderson, Architect in Residence (Watson West) & Cognitive Prototypes for IBM, predicts that even cutting-edge technologies such as augmented reality (AR) will someday become mundane aspects of office life.

“AR for enterprise is something you could bring together so a senior VP of marketing can interact with the data,” he said. “But you need to bring together a dozen different parts, such as verbal command and control, in order to make that happen.”

The ingredients are there, but often the guidance is not—and that’s where business services firms can prove useful. After IBM came Deloitte, followed by Accenture, Booz Allen Hamilton, and Cognizant Technology Solutions to round out the top five. Boston Consulting Group, PwC, Tata Group, TEKsystems, and Leidos rounded out (sequentially) the top ten.

Many of these companies did rather well on the overall Ideal Employer rankings, depending on demographics. For example, Deloitte placed eighth among Millennial tech pros, and Accenture placed twelfth—well ahead of “cool” companies such as SpaceX (in fourteenth) and games-maker Activision Blizzard (in seventeenth). IBM placed sixth on the overall list of Ideal Employers.

Those tech pros who work within business services (as well as those who want to join those firms) can take satisfaction in the idea that their work is not only challenging (a key factor in choosing an Ideal Employer, according to our data) but also provides a net benefit to clients. In addition, many of these firms also offer great salary and benefits, two other big factors.

View the complete 2017 Dice Ideal Employer Rankings

One Response to “How Business Services Grew into Ideal Employers”

  1. These firms are NOT ideal in any way. Work-life balance is often a joke, benefits are skimpy, salaries are low, advancement impossible (unless it’s in a non-tech area such as management), and job security is even worse than in a corporate job. Not to mention the way these firms continually lie to their serfs. But what can you do if no one else will hire you?