How to Land a Job at Level 3 Communications

Level 3 Communications Map

Level 3 Communications provides local, national and global communications services to enterprise, government and carrier customers. Its comprehensive portfolio of secure, managed solutions includes fiber and infrastructure solutions; IP-based voice and data communications; wide-area Ethernet services; video and content distribution; and data center and cloud-based solutions.

Headquartered in Broomfield, Colorado, the company has grown since Dice first profiled it in 2012. In 2014, it acquired TW Telecom, which significantly expanded its reach in the U.S. market.

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Level 3 employs more than 13,000 people in 439 offices around the world. More than half of its staff works on the technology side, in a variety of roles ranging from IT and network architecture to software engineering and IP operations.

Chief Administrative Officer Laurinda Pang suggested the company is always on the lookout for talented tech employees, noting that, in the past three years, “we have developed and deployed many entry-level programs, putting an emphasis on building and growing our own talent, and we have put more focus on interviewing and building solid candidate relationships.”

The company currently has a need for tech pros skilled in software development, cybersecurity, IT, engineering, provisioning, data analytics, project management and a variety of other technical roles. “It’s valuable for employees in all job functions to have some customer service experience and skills,” Pang said. “Additionally we look for training in IP, TCPIP, routing protocols and fundamental network knowledge.”

The Application Process

Level 3 wants candidates who have a long-term view of how they can grow within a company. Having the ability to market your added value is a major plus.

Job descriptions list the technical skills needed for open roles, as well as the level of aptitude required. Review the job description carefully to fully understand what’s critical for the position.

“Be direct and highlight your specific job skills,” Pang said. “Take the time to research the company and position, and match up your skill set with the job requirements. Make sure you complete the entire online application.” She also advised candidates list their certifications and qualifications (e.g. TCIP, Cisco, Juniper, and so on).

Pang recommended that candidates position themselves as someone who handles change with ease. “We know that job roles evolve over time,” she added, “so come prepared to discuss how you are adaptable in your job role and how a career here fits into your plan.”

What Makes a Good Fit?

Employees who can manage and deliver in a rapidly changing environment excel at Level 3. “We are a fast-moving company,” Pang said. “We look for candidates who have the drive to grow and learn on their own, are agents of change, and can let us know how they keep up with the evolving industry landscape.”

Creative thinking, problem solving and a commitment to collaboration are considered essential soft skills within the company.

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Advice for Experienced Professionals

Pang’s No. 1 piece of advice for experienced candidates applying to Level 3? Take your time. “Focus on the relevance of your skills and experience to the open position,” she said. “Let us know exactly what you can bring to the position; double check that your resume includes relevant skills and details while avoiding fluff and company-specific jargon.”

Advice for New Grads

Level 3 offers plenty of entry-level opportunities for recent graduates, many of which combine classroom work with on-the-job training. These specialized programs (with titles such as Tech Connect and CollegeConnect) center largely on technical operation roles, as well as positions in engineering, IT, and sales. Those interested might also consider applying to the company’s internship program. Connecting with recruiters via social media is, according to Pang, a good way to introduce yourself to the company.

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Image: Level 3 Communications

3 Responses to “How to Land a Job at Level 3 Communications”

  1. I used to live in Denver, and I obtained both my BS and MS in Computer Science from a popular pair of universities that shared a campus When I was about to graduate for my BS, we had a special panel of employers in the area on campus trying to give insights into their culture and hiring processes. Level 3 was touted as being locally-headquartered. But I found them to be so unimpressive that I was not even slightly interested in employment by them. That team talked about being dropped cold into fixing programs that had 100K-lines of C-code, and having to get over the shock of working on code that was 10x or 100x the code they had previously written, having just come from the same BS program I was finishing. Then the panelists spoke about their respective corporate cultures. One question asked was what was considered acceptable attire for interviewing. We also had someone from the university’s job assistance center give a blanket statement that “nobody could go wrong with wearing a suit and tie”. There was agreement among all the panelists to that statement, except for the panelists from Level 3 who said they would send home anyone who showed up in a suit and tie. They were business-casual, and didn’t like overdressed candidates any more than the underdressed candidates. Also that their operation was 100% paperless, you either did everything on a laptop, or on a PDA (they would allow the successful candidate to have one or the other from the company pool), but paper was strictly forbidden. This was just before the era of smart phones. I imagine it is worse at Level 3 now.

  2. I actually work at Level 3.
    I interviewed in a suit and tie.
    I was hired shortly after the interview and have been employed here ever since.
    Also, I write on paper all the time. However, most of my note taking does take place on an electronic device so I can share with my peers.
    I have nothing but great things to say about the company and would recommend anyone looking for a challenging technical position, great training, and ample benefits to apply at Level 3.