Sample Resume: Project Manager — Scrum Master

Thomas Tong

100 Any St.000.555.1212
San Leandro, CAtong@email.com

Follow Me: @scrumguy . ttong@portfolio.com . ttong@socialmedia.com


Certified Project Manager—Scrum Master
Continuous Improvement….Coaching….Empowerment

Accomplished servant-leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.

Areas of Expertise

Agile Principals Tasking Meetings/Retrospectives
Communication Relative Estimation
Project Management Story-Based Development
Iteration/Sprint Planning Meetings Conflict Resolution


Career Progression

Project Manager/Scrum Master
HR Solutions
2011 to present
Collaborate, facilitate, lead and coach 10 Scrum teams responsible for developing dozens of software products and automated tools for this major provider of outsourced payroll, benefits of HR services.

Selected Responsibilities and Achievements:

  • Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
  • Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%
  • Empowered teams to self-organize and grow cross-functionality
  • Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 33 major initiatives
  • Met goal of addressing and resolving issues within 24 hours
  • Manage the lifecycle of code development, from ideation to sprints to deployment
  • Coordinate and manage code releases and shared APIs with other IT groups
  • Communicate with other management, engineers, product managers and support specialists on product issues
  • Track and communicate team velocity and sprint/release progress

Scrum Master/Web Project Manager
Cool Clothiers
2009 to 2011
Responsible for guiding the planning, tracking and day-to-day activities of Web development teams for this $1 billion retailer during its transition from Waterfall to Agile methodologies.

Selected Responsibilities and Achievements

  • Successfully migrated more than 25 projects from Waterfall to Scrum within 6 months
  • Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
  • Taught the team to create clear and concise epics/stories
  • Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
  • Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks
  • Facilitated Scrum of Scrum for offshore teams in India.
  • Evangelized the benefits of Scrum to ensure its smooth adoption
  • Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%
  • Authored and persuasively presented proposal to executive team, and directed initiative for a major e-commerce program projected to save $20M per year

Web Project Manager/ Scrum Master
Web Project Manager
Senior Web Developer
Count On Us Web Solutions
2005 to 2009
Promoted to project manager and later Scrum Master after successfully developing websites, Web-enabled tools and software for this major provider of websites and software to mid-size accounting firms.

Skills, Certifications and Education

Professional Scrum Master (PSM) I and II and Professional Scrum Developer (PSD)
Project Management Professional (PMP)®
Project Management Tools: MS Project, MS Visio, MS Office, Waterfall, Agile techs.
Programming: ASP.net, C#, VB.net, Classic ASP, VB , HTML, CSS, XML, JavaScript, VB Script, UML, OOA, OOD, OOP
Web Development Tools: Visual Studio 2005 / 2008 / 2010, Dream Weaver 8.0
Operating Systems: Windows XP, NT, 2003 Server
Other Skills: Photoshop, Corel Draw, MS Office
Bachelor’s Degree Computer Science, Certificate in Web Development, California State University, Sacramento

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One Response to “Sample Resume: Project Manager — Scrum Master”

  1. I recommend caution with merging concepts of ScrumMaster and Project Manager.
    If I were interviewing someone for a ScrumMaster role, I would probably pass on this person based on their resume.

    I cringed on some of the resume items:

    – “Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%” The development team proposes continuous improvements (typically in a retrospective) and the team enacts the changes. The ScrumMaster facilitates the discussion, can make recommendations, and ensure that Scrum is followed. Not sure how the ScrumMaster is taking credit here.

    – “Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 33 major initiatives” How are 33 major initiative delivered “on-time”? In real applications of Scrum, imposed deadline may happen, but when I see 33 major initiatives, this indicates that the teams were not doing (or were not allowed to do) Scrum (or Agile).

    – “Met goal of addressing and resolving issues within 24 hours” This line has no value.

    – “Manage the lifecycle of code development, from ideation to sprints to deployment” This is a big red flag if the ScrumMaster is taking credit for this.

    – “Track and communicate team velocity and sprint/release progress” The purpose of the Sprint review if for this very purpose. Again, not sure why the ScrumMaster is taking credit for this.

    – “Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise” This feels like word salad. I would l be interested how this individual modeled the core Agile principles without encroaching on teams’ abilities to be self-organizing.

    -“Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks” Typically, the engineers on teams are identifying cross-team dependencies. They would help the Product Owner with management.

    -“Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%” The Product Owner prioritizes and the team pulls the prioritized items from the product backlog into a sprint. Why would the ScrumMaster take credit for this? If this person is both the Product Owner and the ScrumMaster, there are significant (and long occurring) Scrum implementation issues in this person’s history.