MetLife to Relocate 2,600 Jobs to Raleigh

MetLife is relocating 2,600 of its technology and non-sales positions to two newly created campuses in North Carolina, according to a copy of a company memo obtained by Dice News.

The memo was distributed several weeks ago and affects roughly 1,300 workers tied to MetLife’s Global Technology & Operations business, as well as approximately 1,300 with its U.S. Retail operation, said John Calagna, a MetLife spokesman who confirmed the contents of the memo. The Global Technology & Operations group will be based in Raleigh, N.C., and the U.S. Retail in Charlotte.

“We just announced this a couple weeks ago and it’s too early to say how many people will relocate,” Calagna told us. He said that affected employees will be given an opportunity to apply for positions at other MetLife locations that are closer to their home.

MetLife has a large IT presence in Somerset, N.J., but its office there will be closed. It also operates sizable IT organizations in Bloomfield, Conn., and Warwick, R.I. Both of those facilities will shrink as their IT jobs are transferred to Raleigh.

The relocation effort will affect more than 10 percent of MetLife’s domestic workforce of 23,000. The company has 65,000 employees worldwide.

Here’s the memo from MetLife’s William Wheeler, president Americas, and Marty Lippert, executive vice president Global Technology & Operations:

We have made progress toward achieving our enterprise strategy, including leveraging our scale to improve our current operations. In the U.S., we are implementing a plan to enhance our ability to compete in a challenging economic environment by enabling collaboration, driving efficiencies and reducing expenses.

Over the years, as MetLife grew organically and through acquisition, our real estate footprint expanded to more than 30 major non-sales sites across the United States, with a heavy concentration of locations in the Northeast. Many of our buildings are not fully utilized and employee groups are working together on initiatives but are spread across a number of locations. This structure inhibits collaboration and reduces our overall effectiveness.

In order to reduce the number of core sites while creating better-designed work facilities for employees, starting this year we will begin to relocate approximately 2,600 non-sales positions in the U.S. to two newly created campuses in North Carolina. These campuses will be located in Charlotte and Raleigh for our U.S. Retail and Global Technology & Operations organizations, respectively. We will also expand our presence in Tampa, Florida.

We will also consolidate certain sites to bring our people together, and exit other locations. Sites that we will exit starting this year include Aliso Viejo, California, and Lowell, Massachusetts. We will also relocate associates from Latham, New York, to nearby Troy, New York, and we will begin to exit Somerset, New Jersey. We will be maintaining a presence, but with reduced office space, in Bloomfield, Connecticut; Boston, Massachusetts; Irvine, California; Johnstown, Pennsylvania; and Warwick, Rhode Island.

Beginning today, your senior leaders will reach out to you to provide more specific details about our U.S. Location Planning Strategy, and what, if any, impact this will have on you and your teams. We know that changes like this can be distracting, and we would like to assure you that we are committed to making these transitions as smooth as possible.

Thank you all for your hard work and dedication to MetLife as we execute on our enterprise strategy.

6 Responses to “MetLife to Relocate 2,600 Jobs to Raleigh”

  1. patrioticduo


    You write an entire article about more jobs going south and not once do you mention the reason why they’re going south. I guess you either didn’t ask or didn’t like the answer. Which is? Higher taxes and more regulation in NJ, NY, CT and RI, MA while lower taxes and less regulation in NC. Now, if journalists like you were actually reporting this then natural competition between the states would ensure that the Governors and Legislatures of the northern states were held accountable for their actions. But since the media (you included) never report it, you and your journalist friends are as much responsible for the downward slide of the northern states as the crony state governments that the media is so cozy with. Meanwhile, outside of your cubicle bubble, real people with real families are suffering.

    • Mark Feffer

      @Patrioticduo: What you’re describing is a different story, which is fine. You’re asking for a feature about the financial incentives companies have to move jobs around. It’s not a bad idea, and we can look into it. But don’t go insulting Dawn with your talk about “cubicle bubbles” just because she wrote a brief meant to inform people about something that happened, as opposed to why it happened. None of us here work in cubicle bubbles, we’re impacted by the same dynamics as others in the business. In other words, we know all about real people.

    • The Guy lving in NC

      As the name implies, the guy living in NC making twice the mean regional salary is looking forward to your job; why? Because I’m probably 15% cheaper, and I’m expensive for the region.

      No suffering here.


  2. shell game skeptic

    Lower taxes because NC is giving Met $100 million in taxpayer money. It is a shell game, as soon the minimal strings attached to that $100 giveaway are satisfied the same jobs will prolly go to Texas for a $150 million taxpayer give away. Regulation? Multi-national doing business in every state the minimal employee regulation difference of these jobs is nothing. If greedy workers and landlords in the north would just take less money then it would be a fairer fight.

  3. I am not suprised that the jobs are moving from the high taxed area of New Jersey and Rhode Island. The tax rate and cost of living is lower in the Carolina’s. The Raleigh area is beautiful.