GoDaddy Claims Internal Issue, Not Anonymous, Caused Outage

GoDaddy is claiming that an internal glitch, and not a swarm of Anonymous-associated hackers, led its well-publicized Sept. 10 outage.

That outage, which lasted for roughly six hours, downed thousands of Websites that rely on GoDaddy for hosting. Soon after it began, a Tweet from AnonymousOwn3r suggested the Web host’s issues were the direct result of a Distributed Denial of Service (DDoS) attack, something that GoDaddy is vigorously denying.

“The service outage was not caused by external influences,” GoDaddy CEO Scott Wagner wrote in a Sept. 11 statement posted on GoDaddy’s corporate Website. “It was not a ‘hack’ and it was not a denial of service attack (DDoS). We have determined the service outage was due to a series of internal network events that corrupted router data tables.”

He added: “At no time was any customer data at risk or were any of our systems compromised.” Although the statement included a mea culpa (“We have let our customers down and we know it”) and an apology (“We apologize to our customers for these events and thank them for their patience”), it doesn’t mention any compensation or make-goods to the small business owners who claim the outage deprived them of Website-related revenue for crucial hours.

AnonymousOwn3r, for his or her part, didn’t stay quiet in the face of GoDaddy’s explanation:

Some other Twitter feeds associated with Anonymous voiced support for AnonymousOwn3r:

While others, such as YourAnonNews, did not:

Knowing how these things sometimes go, that war of words might continue for some time. Whether or not GoDaddy’s issues were the result of an internal issue or an external hack, the buzz around the outage (driven in large part by those Tweets) highlights how security is foremost on a lot of minds, particularly in the wake of a high-profile hack of Apple UDIDs earlier this month.

 

Images: Twitter