Sample Resume: Business Analyst

123 American Way  |  New York, NY 10013  |  |  000-000-000
Talented Business Analyst with 10 years of experience in pharmaceutical, banking, health care, and insurance industries

  • Expert in business process engineering and software development life cycle, including analysis, design, development, testing and implementation of software applications.
  • In-depth knowledge of Rational Unified Process (RUP); risk engineering; data modeling and mapping; and design using UML, Rational Rose, and Visio.
  • Familiar with current industry standards, such as HIPAA, SOX, Title 21 CFR Part 11, 21 CFR Part 820, ISO, Six Sigma, and Capability Maturity Model (CMM).
  • Adept at reducing development costs and providing traceability of projects.
  • Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.
Databases: Oracle, MS Access, SQL
GUI/Tools: MS Project, Visio, Access, Word, Excel; DOORS 7.1, TrackWise, Crystal Reports
Industry Standards: HIPAA, SOX, CFR 21 Part 11, CFR 21 Part 820, ISO, Six Sigma, CMM
Platforms: Windows NT/2000/XP, MSDOS, Mainframe, Linux
Defect Tracking: Test Director 6.x/7.x/8.x
Testing Tools: WinRunner, LoadRunner, Quick Test Pro (QTP)

2005 – PRESENT
Business Analyst for developer, manufacturer, and marketer of medical devices with 7,000 employees and $1.4 billion revenue. Assignment was to craft and update documents per FDA standards during formal audit process of Global Complaints System (GCS2) and SAP Module.
  • Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
  • Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR). Created test cases and test scripts.
  • Ensured all artifacts complied with corporate SDLC Policies and guidelines.
  • Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
  • Performed GAP analysis of business rules, business and system process flows, user administration, and requirements. Ensured cGMP and compliance requirements (Title 21 CFR Part 11) were met.
  • Developed use case with UML for new product functionality. Updated SOPs and WIs.
  • Documented Software System Requirements (SSR) and BPR for SAP R/3 4.7 and BW teams.
  • Updated System Change Request (SCR) forms for Product Data Management (PDM).
  • Traced test cases and functional specifications to SSRs and BPRs using DOORS.
  • Applied change requests, versions, and addendums.
2004 – 2005
Business Analyst for major health care and related benefits provider during assignment SOUTH.  
  • Developed use cases, workflow, screen mock-ups, and conversion requirements.
  • Conducted risk engineering to derive and execute action plans on time.
  • Interfaced with SMEs to prepare BPR documents for ongoing projects.
  • Prioritized business and systems problems; analyzed legislation and conducted impact analysis.
  • Prepared business process models; used Visio to create use case diagrams.
  • Liaised with Business Analysts in Tennessee, Florida, and Houston to create data maps.
2003 – 2004
Business Analyst for this investment management company. Assignment involved Web-based application integrating company’s mutual fund module with equity trading business module.  
  • Determined user/business/functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
  • Utilized RUP to configure and develop process, standards, and procedures.
  • Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
  • Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
  • Validated technical designs created by IT developers against functional specifications.
  • Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
  • Coordinated work plans between project manager and client using MS Project.
  • Created documentation for training and Help Desk teams.
2002 – 2003
Business/Systems Analyst for leading provider of auto, property, and casualty insurance. Assignment involved Web-based online submission of insurance claims.  
  • Helped manage risk analysis and mitigation plans, status reports, and client presentations; prepared business process models, defined milestone deliverables, and established critical success factors.
  • Gathered requirements during inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design using UML and Rational tools.
  • Conducted UAT. Wrote SQL queries in MS Access and Oracle for data manipulations.
 1998 – 2001
Business Analyst for leading independent healthcare provider in U.S. Project encompassed online directory of local health care providers.  
  • Developed prototype of new information processing application. Helped collect functional requirements and prepared business requirement documents using Rational Requisite Pro.
  • Strategized implementation of RUP effort throughout SDLC.
  • Aided management in standardizing Web applications by preparing GUI standards and recommending alternatives for incorporation in phased, iterative manner.
  • Followed UML based methods using Rational Rose to develop use cases and activity diagrams; assisted developers in creating sequence diagrams and collaboration diagrams.
1997 – 1998
Business Analyst for leading pharmaceutical company. Project involved Web-based application called EDR (Electronic Data Reserve) database for storing user files.  
  • Reviewed business process, URS, and functional requirements.
  • Aided documentation of computer system validation lifecycle per FDA regulations.
  • Assisted in process modeling; conducted and participated in JAD sessions with system users; helped with design walkthroughs with stakeholders for base lining architecture.
  • Involved in detailing project mission, data process flow diagrams, and timelines.
  • Worked with SQL queries for data manipulations.
M.S., University of Connecticut, Hartford, CT
B.E., University of Arizona, Tucson, Arizona


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2 Responses to “Sample Resume: Business Analyst”

  1. I’m a business analyst and my resume is already formatted exactly like this! I’m not sure what that means but I am a consultant and get a lot of good feedback when I’m out looking so I would say this style works well but you should always do research to keep up with resume writing trends as they do change.