Job Skills

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Escaping the Help Desk

Elisabeth Greenbaum Kasson,

Manning the help desk and providing technical support can be difficult work. Most problematic for employees, though, is how the


Beware ‘Blind References’

Dice Staff,

At a CEO workshop earlier in September, Netflix CEO Reed Hastings reportedly told the audience that his company relies heavily


5 Steps for Layoff Prep

Dice Staff,

Groupon plans on laying off 1,100 workers and closing operations in seven countries. Hewlett-Packard will let some 30,000 employees go